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Help

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| If you experience difficulties and don't know
where to start, there are five main areas to go for help: |
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| System requirements |
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| The system requirements page outlines
the minimum and recommended computer hardware and software needed
to view an IBM webcast. This includes computer system requirements,
web browser requirements, and streaming media player requirements. |
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| Downloads |
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| If, after checking that your computer has the
necessary hardware requirements, you find you're missing any
of the software requirements, the downloads page will direct
you to the latest software updates supported by IBM Webcasts. |
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| Troubleshooting |
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| If, after meeting all minimum system requirements,
you are experiencing difficulty viewing an IBM webcast, consult
the troubleshooting page for technical advice, known issues,
and a list of frequently asked questions. |
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| Audio/video formats |
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| If you need help selecting an audio/video format
that will give you optimal streaming media performance, consult
the audio/video formats page for recommendations. |
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| Accessibility |
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| The accessibility page outlines special features,
links and downloads available for those with physical disabilities,
such as restricted mobility or limited vision. If you have special
needs and are experiencing difficulties viewing a webcast, review
this page in addition to the troubleshooting page. |
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