Registration and hotel Full Cancellation Policy

For cancellations submitted by Friday, February 8, 2008, your pre-paid conference registration fees will be refunded less $200 per person cancellation fee.
For cancellations before March 21, 2008, 50% of your pre-paid conference registration fees will be refunded.
No refund of conference registration fee available for cancellations after March 21, 2008.

No refunds will be made for No Shows. No Shows may also incur a charge for one night's hotel room rate if hotel accommodations are not cancelled in advance. Cancellations must be received in writing only via:

e-mail:     IBMImpactregistration@experient-inc.com
Fax:         781-251-7850
Mail:         Impact 2008 Registration - c/o Experient
               3 Allied Drive, Suite 306, Dedham, MA 02026, U.S.A.

Note: Please be sure to reference your registration confirmation number on your cancellation request. All hotel reservations must be cancelled directly with Impact 2008 Registration / Housing at 800-650-6870 or 847-940-2124 or via e-mail at ibmimpacthousing@experient-inc.com

If you have any questions concerning your registration, please do not hesitate to contact the Impact 2008 Registration / Housing Line at 800-650-6870 or 847-940-2124.The hours of operation are Monday through Friday from 9:00 a.m. to 6:30 p.m. (EST).