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Wireline Telecommunication Providers

Telecommunications service providers are looking to bridge the gap between traditional, circuit-switched networks and converging, packet-switched technologies such optical, DSL, VoIP and IPTV. The Tivoli® Netcool® portfolio for Telecommunications can help by providing a holistic, end-to-end management approach for these converging technologies.

The Tivoli Netcool portfolio allows you to proactively manage your infrastructure from a single point. It helps you to identify when and where fault, performance and security issues occur with intelligent service management that utilizes root-cause analysis, fault isolation, capacity utilization and comprehensive service management which in turn improves service quality and innovation. Tivoli Netcool software helps make the most of your network assets to determine whether they are being used effectively and efficiently. A scalable, carrier-class solution, Tivoli Netcool software raises the bar on proactive fault, performance, security and service management.

Highlights
  • Simplify the management of complex networks and reduce operations costs
  • Support traditional and next-generation networks with a common management platform
  • Accelerate the roll out of new products and services, such as VoIP, IPTV and high speed data

Products included in this solution
IBM Tivoli Netcool/Impact
IBM Tivoli Netcool/Impact provides realtime access to business and service contextual information for event enrichment, as well as policy-based management for complex correlation, custom calculation of complex key performance indicators and advanced automations.
IBM Tivoli Netcool/OMNIbus
Consolidated fault monitoring for real-time service management
IBM Tivoli Netcool Service Quality Manager
IBM Tivoli Netcool Service Quality Manager combines service quality management (SQM) and service level agreement (SLA) management to manage and improve telecommunications service quality.
IBM Tivoli Network Manager IP Edition
Realtime network discovery, topology and root cause analysis for layer 2 and 3 networks
IBM Tivoli Network Manager Transmission Edition
Realtime network monitoring for layer 1 networks
Netcool/Proviso
Netcool/Proviso delivers service quality and performance management with the carrier-class scalability and flexibility required for new generation services like VoIP and initiatives like OSS consolidation and network convergence.
Netcool/Realtime Active Dashboards
Business Service Management Software for Real-time Service Modeling & Impact Analysis


Solutions
Cable Providers
Enables providers to have complete network visibility and real-time monitoring of their cable environments.
Carrier VoIP Service Management
Provides integrated, state-of-the-art service management software designed for service providers.
IBM Tivoli Netcool Customer Experience Management
Tivoli Netcool customer experience management solution helps telecommunication service providers proactively manage each customer's experience.
Industry Leadership
IBM is an active member of the TeleManagement Forum (TMF) and other leading industry organizations to deliver solutions that are consistent with industry standards and best practices.
Service Quality Management Solution for Telecommunications
The Service Quality Management Solution for Telecommunications is a single, integrated and consistent solution designed to meet the full range of service quality and customer experience requirements of communications service providers
Tivoli Netcool SQM Service Solutions
IBM Tivoli Netcool Service Quality Manager Service Solutions manage the quality of individual services such as VoIP, IPTV, IP-VPN, BlackBerry delivered by telecommunication providers.
Wireless and Mobile Providers
Helps improve customer profitability, customer retention, and effective expenditure management.


Page last updated on November 21, 2007.