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Software > Tivoli > Solutions >

Tivoli Netcool Software for Service Providers

Real-time Performance and Service Management for Service Providers.

Over 1,000 service providers, including all of the Top 20, rely on Tivoli® Netcool® to ensure their most critical services are performing to the highest standards.

Tivoli Netcool software for Service Providers offers the leading Service Management software for the monitoring and management of critical services, application and network-based systems. Tivoli Netcool helps wireless; managed service providers; telecommunication, cable and internet service providers to meet today's challenges and deliver a solution to address future requirements.

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Highly scalable and rapidly deployable, Tivoli Netcool software delivers end-to-end service management, problem isolation, and automation to help service providers operate more effectively.

Improve Flexibility and Adaptability - Accelerate time to market for new services, and quickly adapt to meet future market requirements backed by 350 plus integrations to elements, trouble ticketing systems, inventory and performance to achieve operational workflow
Reduce Operating Expenditures - Improve network efficiency by simplifying the management of large networks by automating processes, integrating service processes and enabling staff to focus on higher level activities.
Increase Customer Satisfaction - Reduce customer churn and improve the reliability of critical services while improving the quality of service across the network.

Software for Service Providers

Service Management for Service Providers
Triple Play Services
Consolidated Operations
Performance Management
VoIP Management
Wireless User Quality
Security Management

Industry Leadership

IBM is an active member of the TeleManagement Forum (TMF) and other leading industry organizations to deliver solutions that are consistent with industry standards and best practices.

Featured products


	IBM Tivoli Netcool/Impact IBM Tivoli Netcool/Impact provides realtime access to business and service contextual information for event enrichment, as well as policy-based management for complex correlation, custom calculation of complex key performance indicators and advanced automations.

	IBM Tivoli Netcool/OMNIbus Consolidated fault monitoring for real-time service management

	IBM Tivoli Netcool Carrier VoIP Manager IBM Tivoli Netcool Carrier VoIP Manager

	IBM Tivoli Netcool IP Multimedia Subsystem Manager IBM Tivoli Netcool IP Multimedia Subsystem Manager

	Netcool/Realtime Active Dashboards Business Service Management Software for Real-time Service Modeling & Impact Analysis

	Complete list of Tivoli Netcool Software for Service Providers technology products

News


	04/08		KeyCorp Unlocks Method for Extending Single Sign-on (DarkReading)

	04/08		IBM's Project Phantom to Lock Down Virtual Machines (PC World)

	03/08		IBM pushes cloud computing to universities (InfoWorld)

	03/08		IBM buys ID management software developer Encentuate (SC Magazine)

	02/08		IBM launches z10 mainframe (ITworld.com)

	02/08		IBM and Consul: A Year of Wedded Bliss in the Security Space (eWeek)

	02/08		IBM digs into security management (InfoWorld)

	02/08		OpenID Foundation scores top-shelf board members (CNET)

	02/08		X-Ray Vision: Idemix: Keeping Your Personal Information to Yourself (Computer Power User)

	02/08		Inside IBM's Billion-Dollar Security Push (InternetNews)

Solutions


	Cable Providers Enables providers to have complete network visibility and real-time monitoring of their cable environments.

	Carrier VoIP Service Management Provides integrated, state-of-the-art service management software designed for service providers.

	IBM Tivoli Netcool Customer Experience Management Tivoli Netcool customer experience management solution helps telecommunication service providers proactively manage each customer's experience.

	Industry Leadership IBM is an active member of the TeleManagement Forum (TMF) and other leading industry organizations to deliver solutions that are consistent with industry standards and best practices.

	Service Quality Management Solution for Telecommunications The Service Quality Management Solution for Telecommunications is a single, integrated and consistent solution designed to meet the full range of service quality and customer experience requirements of communications service providers

	Tivoli Netcool SQM Service Solutions IBM Tivoli Netcool Service Quality Manager Service Solutions manage the quality of individual services such as VoIP, IPTV, IP-VPN, BlackBerry delivered by telecommunication providers.

	Wireless and Mobile Providers Helps improve customer profitability, customer retention, and effective expenditure management.

	Wireline Telecommunication Providers The Tivoli Netcool Portfolio for Telecommunications can help carriers speed time to market;, reduce operational costs; and improve quality of service.