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Cable Providers

The cable market is more competitive than ever. The Tivoli® Netcool® portfolio for cable services provides a competitive edge with a leading service quality management platform for both traditional cable services and cable providers which offer the Triple Play - voice, data and video.

Cable Providers
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The Tivoli Netcool portfolio for cable services enables providers to have complete network visibility and real-time monitoring of their cable environments -- including voice switches, IP switches, telco systems, and DACS protocols. Tivoli Netcool can quickly pinpoint the cause of problems and evaluate business impact with root-cause analysis, fault analysis and service level management.

  • Improve service quality while accelerating time-to-market of new cable services
  • Reduce operating expenses through intelligent service management
  • Repair problems quickly before customers are impacted
  • Gain a complete view of the core, aggregation and access network

HFC Cable Management

With over 80% of cable issues occurring in the hybrid-fiber/coax (HFC) plant, Tivoli Netcool allows cable operators to isolate HFC issues with accuracy.

  • Visualize the delivery chain: Hub > CMTS > Interface > Node > Amp > CPE
  • Map items and see status by individual component

Products included in this solution
IBM Tivoli Netcool/Impact
IBM Tivoli Netcool/Impact provides realtime access to business and service contextual information for event enrichment, as well as policy-based management for complex correlation, custom calculation of complex key performance indicators and advanced automations.
IBM Tivoli Netcool/OMNIbus
Consolidated fault monitoring for real-time service management
IBM Tivoli Network Manager IP Edition
Realtime network discovery, topology and root cause analysis for layer 2 and 3 networks
IBM Tivoli Network Manager Transmission Edition
Realtime network monitoring for layer 1 networks
Netcool/Proviso
Netcool/Proviso delivers service quality and performance management with the carrier-class scalability and flexibility required for new generation services like VoIP and initiatives like OSS consolidation and network convergence.
Netcool/Realtime Active Dashboards
Business Service Management Software for Real-time Service Modeling & Impact Analysis


Solutions
IBM Tivoli Netcool Customer Experience Management
Tivoli Netcool customer experience management solution helps telecommunication service providers proactively manage each customer's experience.
Industry Leadership
IBM is an active member of the TeleManagement Forum (TMF) and other leading industry organizations to deliver solutions that are consistent with industry standards and best practices.
Service Quality Management Solution for Telecommunications
The Service Quality Management Solution for Telecommunications is a single, integrated and consistent solution designed to meet the full range of service quality and customer experience requirements of communications service providers
Tivoli Netcool SQM Service Solutions
IBM Tivoli Netcool Service Quality Manager Service Solutions manage the quality of individual services such as VoIP, IPTV, IP-VPN, BlackBerry delivered by telecommunication providers.
Wireless and Mobile Providers
Helps improve customer profitability, customer retention, and effective expenditure management.
Wireline Telecommunication Providers
The Tivoli Netcool Portfolio for Telecommunications can help carriers speed time to market;, reduce operational costs; and improve quality of service.


Page last updated on September 07, 2007.