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The cable market is more competitive than ever. The Tivoli® Netcool® portfolio for cable services provides a competitive edge with a leading service quality management platform for both traditional cable services and cable providers which offer the Triple Play - voice, data and video.
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The Tivoli Netcool portfolio for cable services enables providers to have complete network visibility and real-time monitoring of their cable environments -- including voice switches, IP switches, telco systems, and DACS protocols. Tivoli Netcool can quickly pinpoint the cause of problems and evaluate business impact with root-cause analysis, fault analysis and service level management.
- Improve service quality while accelerating time-to-market of new cable services
- Reduce operating expenses through intelligent service management
- Repair problems quickly before customers are impacted
- Gain a complete view of the core, aggregation and access network
HFC Cable Management
With over 80% of cable issues occurring in the hybrid-fiber/coax (HFC) plant, Tivoli Netcool allows cable operators to isolate HFC issues with accuracy.
- Visualize the delivery chain: Hub > CMTS > Interface > Node > Amp > CPE
- Map items and see status by individual component
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 |  | IBM Tivoli Netcool/Impact IBM Tivoli Netcool/Impact provides realtime access to business and service contextual information for event enrichment, as well as policy-based management for complex correlation, custom calculation of complex key performance indicators and advanced automations. |  |  | IBM Tivoli Netcool/OMNIbus Consolidated fault monitoring for real-time service management |  |  | IBM Tivoli Network Manager IP Edition Realtime network discovery, topology and root cause analysis for layer 2 and 3 networks |  |  | IBM Tivoli Network Manager Transmission Edition Realtime network monitoring for layer 1 networks |  |  | Netcool/Proviso Netcool/Proviso delivers service quality and performance management with the carrier-class scalability and flexibility required for new generation services like VoIP and initiatives like OSS consolidation and network convergence. |  |  | Netcool/Realtime Active Dashboards Business Service Management Software for Real-time Service Modeling & Impact Analysis |  |  |
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 |  | IBM Tivoli Netcool Customer Experience Management Tivoli Netcool customer experience management solution helps telecommunication service providers proactively manage each customer's experience. |  | Industry Leadership IBM is an active member of the TeleManagement Forum (TMF) and other leading industry organizations to deliver solutions that are consistent with industry standards and best practices. |  | Service Quality Management Solution for Telecommunications The Service Quality Management Solution for Telecommunications is a single, integrated and consistent solution designed to meet the full range of service quality and customer experience requirements of communications service providers |  | Tivoli Netcool SQM Service Solutions IBM Tivoli Netcool Service Quality Manager Service Solutions manage the quality of individual services such as VoIP, IPTV, IP-VPN, BlackBerry delivered by telecommunication providers. |  | Wireless and Mobile Providers Helps improve customer profitability, customer retention, and effective expenditure management. |  | Wireline Telecommunication Providers The Tivoli Netcool Portfolio for Telecommunications can help carriers speed time to market;, reduce operational costs; and improve quality of service. |
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IBM Service Provider News The latest on industry and IBM events for CSPs |
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Page last updated on September 07, 2007. |