IBM Availability Center for SAP solution offers a single management portal from which you can monitor the performance and manage the availability of your entire SAP ecosystem. The IBM Availability Center for SAP solution:
Delivers a clear integrated view of SAP application performance to business units from a role based single portal interface.
Lets you see all the interdependencies between your resources that affect SAP performance.
Enables you to identify potential problems before they affect your end users and your business.
Provides a common toolset that helps you rapidly isolate and resolve problems.
IBM Availability Center for SAP brings together several powerful IBM software products that help ensure the availability and performance of your SAP system including IBM Tivoli Monitoring, IBM Tivoli Composite Application Managers, and IBM Tivoli® Application Dependency Discovery Manager. Together these tools provide a centralized way to discover the components and interrelationships of the SAP system and monitor the following:
SAP applications, transactions, Computing Center Management System (CCMS) alert reporting and SAP NetWeaver components.
SAP application servers, including SAP NetWeaver, JBoss and WebLogic.
Supporting databases including Oracle, IBM DB2® and SQL.
J2EE™ transactions, including on SAP Enterprise Portal, SAP NetWeaver and SAP application servers.
Servers and operating systems, including IBM AIX® , HP-UX, mainframes and Microsoft® Windows® .
Web servers, including Apache, Microsoft IIS and IBM HTTP Server.
Front-end Web resources, such as the customer GUI.
Attached devices, such as printers and routers.
To speed implementation of IBM Availability Center for SAP, IBM Global Technology Services consultants will install and configure the solution to meet your business objectives. One of the world's largest consulting organizations — with a community practice of more than 5,000 global members including operational managers, architects, consultants and software developers — IBM Global Technology Services draws on a broad range of capabilities and a comprehensive portfolio of business and IT consulting services. We deliver services for installation, personalization and testing, documentation and training for key personnel and also offer:
Time-tested processes and tools, for assurance of reliable results and practical service management design.
Intellectual capital and proven templates and examples to help speed project execution.
A wealth of experience designing and implementing monitoring systems.
Predictable and reliable project management - driven results, so you can get it right the first time.
Deep experience managing a global, heterogeneous, multi-sourced infrastructure with both large and small data centers.
The IBM Availability Center for SAP solution offers a complete, integrated way to holistically manage SAP landscapes and underlying resources to help optimize SAP application availability and service quality - based on industry best practices. It monitors all SAP components, including the underlying resources they rely on, in an end-to-end fashion and:
Automatically discovers new components and the interrelationships between them.
Helps understand SAP performance from the end user's perspective
Detects, analyzes and repairs SAP performance issues in production, development and quality assurance environments
Obtains greater insight into SAP performance by monitoring key business metrics
Centralizes management tools using IBM Tivoli Enterprise Portal
Products included in this solution
IBM Tivoli Application Dependency Discovery Manager provides complete and detailed application maps of business applications and its supporting infrastructure, including cross-tier dependencies, run-time configuration values and complete change history.
IBM Tivoli Composite Application Manager for Response Time V6.2 IBM Tivoli Composite Application Manager for Response Time V6.2 is an application monitoring tool that is designed to comprehensively monitor, alert, and report on the availability and response time of your business applications.
IBM Tivoli Composite Application Manager for Web Resources IBM Tivoli Composite Application Manager for Web Resources V6.2 helps IT Operations and Application Administrators become more effective and efficient through proactive monitoring of application resources and speedy problem determination.
IBM Tivoli Composite Application Manager for WebSphere Helps increase the performance and availability of business-critical applications through real-time problem determination across subsystems – WebSphere, CICS, IMS.
IBM Tivoli Monitoring Proactively manages the health and availability of your IT infrastructure, end-to-end, including operating systems, databases and servers, across distributed and host environments.
Solutions
IBM Best Practices IBM IT Service Management is built on IBM and industry best practices. You can leverage IBM's worldwide practical experience from proven consulting services to maximize your current investments and make IT Service Management actionable.
IBM Operational Management Products IT Operational Management Products automate tasks to address application or business service operational management challenges. These products optimize performance and availability of business-critical applications and supporting IT infrastructure.
IBM Process Management Products IT Process Management products bridge organizational silos, automating and integrating IT management processes for responsiveness and flexibility. This self-managing autonomic technology supports automation and process changes to deliver end-to-end IT Service Management solutions.
IBM Service Management Platform IT Service Management Platform enables standardized shared information. Change and Configuration Management Database (CCMDB), includes open federated CMDB to automate process execution, helps you understand architectural complexity and reduce problem management.
