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Pulse 2008 offers a rich, distinctive curriculum focused on how IBM Service Management solutions can help drive innovation in your organization. Select from 7 diverse tracks and 16 subtracks and find out how IBM Service Management provides the Visibility, Control and Automation needed to deliver quality service, manage risk and compliance, maximize return on investments, and accelerate business growth. Follow your preferred tracks to learn how to take advantage of industry trends and deliver more value to your customers. |
The EAM track embodies several key areas; Production, Facilities, Transportation, Service Providers, Management, and Industry (including dedicated sessions for the Maximo Utility Working Group) for you to share how your organization utilizes and leverages IBM Maximo Asset Management and the Maximo Industry Solutions. In this track we are looking for multiple industries to highlight their technology initiatives reflecting any or all of the following improvements: extended asset life and maximized ROI/ROA, increased equipment up-time and output quality; optimized labor efficiency and equipment maintenance, and improved management of asset-related parts and material inventory. We are especially interested in talks around shop-floor IT that concentrate on managing IT assets built into production equipment. Other areas that will be considered include; report writing and analysis/data validation, mobile computing, implementation, wide scale deployment, and leveraging information from critical business systems to improve financial and operating controls.
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As a Service Provider are you: - Trying to gain visibility on how your operations are performing end-to-end and how they are affecting the business?
- Is the performance and availability of your network and IT infrastructure under control?
- Would you like to automate the identification and determination of the root cause of a problem and reduce the mean time to repair? This track will show you how IBM Tivoli, including the Netcool and Vallent assets, helps create an integrated Service Management environment that puts you firmly in control of your entire services infrastructure from the network to the applications and gives visibility on how these affect the service quality and overall business delivery. Some of the products included in this track are IBM Tivoli Business Service Management, IBM Tivoli Network Service Quality Manager, IBM Tivoli Netcool/OMNIbus, IBM Tivoli Network Manager (Netcool/Precision), IBM Tivoli Network Performance Manager (for Wireline & Wireless), IBM Tivoli Monitoring, IBM Tivoli Composite Application Management plus product integrations around Voice over IP and IP Multi Subsystems in addition to a range of implementation scenarios addressing key service provider needs. The tracks will also highlight how the products leverage the Tivoli Architecture enabling common integrations, such as visualization and navigation, to provide integrated workflows across products, or security and storage management that are becoming increasingly important in a converged world of IP based services.
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Trying to gain visibility on how your business and technology assets are performing? Is the performance and availability of your IT infrastructure under control? Would you like to automate the resolution of performance issues? The Service Availability and Performance management track will show you how IBM Tivoli helps you create an integrated Service Management environment that puts you firmly in control of your operating environment, thereby maximizing the value from your assets and proactively addressing performance issues before they impact service availability. Some of the products included in this track are IBM Tivoli Netcool/OMNIbus, IBM Tivoli Network Manager (Netcool/Precision), IBM Tivoli Monitoring, IBM Tivoli OMEGAMON, IBM Tivoli Composite Application Manager, IBM Tivoli Workload Scheduler, IBM Tivoli NetView for zOS, IBM Tivoli Systems Automation, and IBM Tivoli Decision Support for z/OS. The track will also highlight how the products leverage the Tivoli Architecture enabling common integrations, such as visualization and navigation, providing integrated workflows and reporting across products, including security, storage, availability and performance management that are becoming increasingly important in a converged world.
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The ability to quickly deliver a new service, knowing before hand what impact this new service will have on the infrastructure while managing operational costs, is undoubtedly a priority for many organizations. The key is to define a service management strategy that effectively addresses risk, cost, revenue, quality, and compliance requirements. This track focuses on how you can leverage a combination of operations management products, processes, and best practices to more effectively deliver on new business goals. It will provide insight into the benefits and value of implementing Asset Management, License Management, Change and Configuration Management, Financial Management, Service Request Management, and the best practices for aligning these operations with business goals. Key focus will be on integration between all of these functions so that the tools will provide common visualization and navigation, providing integrated workflows and reporting across the products, including security, storage, availability, performance management, and automation. Some products within this track include IBM Tivoli Asset Management for IT, IBM Tivoli Licence Compliance Manager for z/OS, IBM Tivoli Licence Compliance Manager, IBM Tivoli Change and Configuration Management Database (CCMDB), IBM Tivoli Application Dependency Discovery Manager, IBM Tivoli Provisioning Manager, the IBM Tivoli process managers, IBM Tivoli Service Desk, and IBM Tivoli Unified Process, and IBM Tivoli Usage and Accounting Manager.
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IBM sees information technology security changing as more collaborative business models, sophisticated criminal attacks, and increasingly complex infrastructures emerge. As a result, today's wide array of security technologies, implemented tactically in silos, are not sufficient to deal with the new reality of risk. IBM's approach is to strategically manage risk end-to end across all domains of information technology security—Identity, Information, Applications, Network, Server & Endpoint and the physical infrastructure. This track will highlight effective use of solutions in managing today's security risk as well as in supporting compliance requirements, such as the Sarbanes-Oxley and Basel II. It will also offer insight into how the rest of the IBM portfolio can help you address your compliance control objectives. Some products within this track include IBM Tivoli Compliance Insight Manager, IBM Tivoli Security Operations Manager, IBM Federated Identity Manager, IBM Tivoli Identity Manager, IBM Tivoli Access Manager, IBM Tivoli zSecure suite and our expanding security and compliance management products.
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Managing storage infrastructures can be increasingly complex and costly driven by the variety of information (nearly everything can now be digitized and stored, from traditional files and databases to video, audio, e-mail, instant messages, patient records, web content etc. And with variety comes unique requirements), the volume of data (exponential growth in stored data is resulting in similar growth in storage infrastructures) and the velocity of change (85% of outages are caused by change—and change is happening more frequently than ever). This track discusses storage management solutions that help to simplify, automate and integrate your storage infrastructure. We will also discuss how storage management is leveraging the Tivoli Architecture to enable integrated navigation, workflows, reporting, monitoring and security across the broader IT environment.
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Most organizations spend a significant amount of resources maintaining business operations, and the remainder is what you have available to deliver new products and services. How can you manage your business operations more effectively and focus additional resources on creating growth and competitive edge? The Pulse 2008 Executive track will explore business benefits of Service Management, supported by real-world examples of how IBM clients have unlocked innovation through business and technology integration.
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