 Alcatel-Lucent (Euronext Paris and NYSE: ALU) provides solutions that enable service providers, enterprises and governments worldwide, to deliver voice, data and video communication services to end-users. As a leader in fixed, mobile and converged broadband networking, IP technologies, applications, and services, Alcatel-Lucent offers the end-to-end solutions that enable compelling communications services for people at home, at work and on the move. The company has the most experienced global services team in the industry, and one of the largest research, technology and innovation organizations in the telecommunications industry.
 www.alcatel-lucent.com
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 BearingPoint is a leading management and technology consulting company that serves the Global 2000 and many of the world's largest public services organizations. Our experienced professionals help organizations around the world set direction to reach their goals and create enterprise value. By aligning their business processes and information systems, we help our clients gain competitive leadership advantage - delivering results in an accelerated time frame. BearingPoint’s alliance with IBM further enhances our industry-leading technology and business process and management consulting services. To learn more, contact us at 1.866.BRNGPNT (+1.508.216.2523 from outside the United States and Canada) or visit www.bearingpoint.com.
www.bearingpoint.com
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 As a premier IBM partner, generationE offers solution implementation services and integration with third-party systems. We are focused on providing architecture design, process optimization, integration and managed services. Partnered with leading software firms in the IT operations market, we serve clients across the Enterprise and Service Provider industries, including 75 of the Fortune 500 companies. Our practices in Service Management and TBSM, combined with our expertise in ITIL, make us the integrator of choice for Business Service Management. Contact: Jeff Cerny, Director of Marketing – 630-242-5589 or visit www.generationEtechnologies.com.
www.bsmvision.com
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 "EDI is a consulting, training and software firm that specializes in Maintenance, Asset and Service Management processes and the enabling technologies that allow an organization to maximize Maintenance and IT organizational effectiveness. Having implemented Maximo at organizations large and small, EDI has emerged as the authority in the implementation of Maximo in Transportation, Life Sciences, and Oil & Gas to name a few industries. For example, EDI proved itself by implementing the entire Maximo Suite (EAM, TAMIT, & TSRM) across all asset classes including Facilities, Production, Fleet and IT at one of the largest and busiest Airports in the U.S."
www.edatai.com
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 We have THE best Tivoli consultants in the business. Our consultants have an average of 6 years experience working with Tivoli products, and 10 years experience in Enterprise Systems Management. Our consultants have been in your shoes - most have been system administrators, support engineers, and/or developers. This background enables them to empathize with your issues, and to help you solve them according to your needs, your standards, and your processes.
www.gulfsoft.com
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 Syclo is a worldwide leader in mobile computing solutions with hundreds of Maximo customers. Syclo partners with IBM to deliver the SMART Suite for Maximo, the most widely deployed mobile product line in asset management. Maximo users, for more than a decade, have realized significant gains in productivity and operational efficiencies for costs savings. SMART works with versions 4, 5, 6 and will support 7 on release. Our Agentry™ technology serves as a development platform for extending multiple applications to workforces- delivering solutions that provide substantial productivity gains. Syclo products work in or out of wireless coverage, support a variety of devices and work with the latest advanced technologies.
www.syclo.com/s4m
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 Abilitec is the leading Tivoli Netcool Partner with 10 years experience Supplying, Integrating, Training and Supporting software solutions to businesses of all sizes in all verticals; including Finance, Retail, Telecommunications and Outsourcing.
Abilitec's range of complimentary software products will enhance your investment in Netcool. These include innovative solutions to monitor and manage Networks and Applications, Business services (ITIL), Web transactions, Security, QoS, VoIP etc; Helpdesk products and the automatic escalation of events; Automatic asset discovery and the population of CMDB's. We concentrate on the integration of best of breed software products to provide leading edge solutions.
www.abilitec.com
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 "Cisco network management solutions help you automate, simplify, and integrate your network to reduce operational costs and improve productivity. The tools within the solutions provide innovative ways to centrally manage your network to achieve critical functions such as availability, responsiveness, resilience, and security in a consistent way.
These network management solutions help reduce the troubleshooting and planning time associated with the introduction of new services such as voice, wireless, and security management. The Cisco network management solutions help you get the most out of your Cisco investment, while ensuring your network is ready to move your organization into the future."
www.cisco.com/go/nms
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 The MATERNA Service Excellence strategy enables you to quickly recognise and implement the requirements of your company and those of your customers. The focus of our Service Excellence strategy is therefore on developing the IT organization from one which just reacts into an IT service provider which can anticipate and operate with foresight. In this way the IT organization demonstrates its contribution to adding value in the company and establishes itself as an important partner for other specialist departments. With Service Excellence, companies can apply a long term consistent strategy to make the best possible use of existing resources and thus to increase the economic value of the company.
http://www.materna.com
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 BlueAlly (A Megasoft Company) delivers specialized Application Development, Maintenance, and Support services to businesses worldwide. We operate as a true ally in our customers' business transformation initiatives, providing innovative and high-quality Concept-to-Market services.
BlueAlly's IT Service Management solutions framework is the optimal intersection of People, Process, Information and Technology, and is designed to meet the end-to-end needs of large enterprise organizations. Further, by leveraging our strong industry partnerships with IBM, we offer the finest infrastructure solutions and services to our customers. Service offerings in the ITSM practice include a fine blend of process & technical consulting, implementation of ITSM solution, and integration with other infrastructure applications.
www.megasoft.com
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 Softential is an industry leader in IT and Business Service Management platforms and solutions. Our solutions help businesses monitor and manage their business services, IT infrastructure and workflow more efficiently and effectively.
The Softential team is comprised of technology professionals as well as experts and consultants in every niche of business. They have been involved in more than 120 Business Service Management solution deployments across the Service Provider, Public, Financial Services and Enterprise verticals.
http://www.softential.com/
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 Technology Associates (TAIC) is regarded as an expert in the implementation, upgrade, configuration and integration of Enterprise Asset Management systems, primarily the IBM Maximo suite of products, including Mobility Solutions. TAIC uses a customer-centric approach, exceptional Strategic Asset Management domain knowledge and proven capability with advanced technology solutions. As an IBM partner, we bring value to asset-intensive industries, providing a high level of expertise in the acquisition, implementation and support of the IBM Maximo software product. Our understanding of Maximo ensures that the exacting standards of quality are met in each of the solutions delivered to our customers.
www.taic.net/services/asset_mgmnt/
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