Incident Problem, Change & Configuration Management
Service Management has been a buzz word for the last couple of years. IBM's solution for service management is an integrated platform that can be leveraged by people, processes tools and information. Customers that need to boost productivity and savings that the Tivoli's solutions provide will be interested in these sessions. Come learn about IBM's Service Management Strategy, configuration management, service desk, service catalog, change and release management. Also learn about the best practices developed by our service professionals over years of service excellence. Meet and speak to our forward thinking customers and gain an understanding of how they did it.
Asset and It Management
Today's IT organizations are expected to reduce costs, improve service levels, and mitigate compliance risk. Effective IT Asset and Financial Management is essential to address these challenges successfully. Tivoli's comprehensive IT Asset & Financial Management solutions enable organizations to efficiently manage their IT asset lifecycle to lower cost, mitigate license and regulatory compliance risk, know what IT costs, and better align IT with business goals. Learn more about Tivoli's IT Asset and Financial Management products in this track.
Service Device Lifecycle Management
Data Center Automation, Virtualization, Compliance and Remediation, Patch Management, Power Management, Application On-Boarding.... These are some of the buzz-words that are keeping IT Operations people up at night. The accelerating pace of change, rising costs of running a data center, and complexity that is being driven into these environments are all smothering the opportunity to innovate and use IT to add business value to an organization. Learn more about what Tivoli is doing to help our customers automate their data centers and spend less on the lifecycle management of their computing assets; and better yet... hear from customers and our partners who are putting these solutions to use to help make them more competitive in the markets that they serve!
Executive Track
If your organization is like most others, you probably spend a significant amount of your resources maintaining business operations, using what's left over to deliver new products and services. How can you manage your business operations more effectively and focus additional resources on creating growth and competitive edge?
The IBM Pulse 2008 Executive Forum can help you get your finger on the pulse of what's happening in the service and asset management industry so you can more effectively address the priorities and challenges you are facing today.
The IBM Pulse 2008 Executive Forum will explore real-world examples of how other businesses have unlocked innovation through business and technology integration. It will provide access to compelling keynotes and main tent activities, and include meetings with peers, IBM executives, analysts and industry experts. If you are a business leader who wants to leverage service management to create competitive advantage, the IBM Pulse Executive Forum is an opportunity you will not want to miss.