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September 19, 2006: IBM® Tivoli® Business Systems Manager V3.1 ships with Netcool®/Realtime Active Dashboards V3.0
IBM Tivoli Business Systems Manager and Netcool/Realtime Active Dashboards are powerful, easy-to-use business service management solutions designed to help enterprises, service providers, and small to mid-sized companies execute and improve upon IT Service Management. They offer the ability to visualize and understand how IT is aligned with business; prioritize IT event management and other actions based upon business impact; and effectively communicate the appropriate information to multiple audiences.
Note. If you are an IBM Tivoli Business Systems Manager V3.1 license holder current on maintenance, you are entitled to this package.
Netcool/ Realtime Active Dashboards
Netcool/Realtime Active Dashboards helps business and operations staff to understand the complex relationships between services and supporting technology. It gives organizations advanced, real-time visualization of services and processes in a comprehensive service dependency model. Netcool/Realtime Active Dashboards incorporates data from a broad array of IT resources and business support systems that contribute to defining a service. Examples include applications, systems and network devices, and business-related assets such as transactions, revenue and incident records. This information is populated into a real-time, federated service model for automated service impact analysis, root-cause analysis and service level tracking.
Netcool/Realtime Active Dashboards provides complete visibility into business services and processes. You can use it to:
- Understand the cross-domain dependencies as they exist - in real time.
- Strategically align business and operational requirements.
- Dynamically track operational, business and customer SLAs and KPIs.
- Automatically assess the impact of availability, performance, security and business events on service health.
- Implement service quality improvements and mitigate business risk.
Tivoli Business Systems Manager
Tivoli Business Systems Manager provides a single, simple-to-use interface for consolidating management information into a business-centric view, from across your environment, including distributed, web and mainframe components. The software is capable of automatically discovering many of the IT resources in your environment, based on the tools you are currently using to manage them. IBM Tivoli Business Systems Manager then gives you the ability to display those resources in a logical, business-oriented view, showing the particular business process served by a group of components.
Tivoli Business Systems Manager manages groups of related applications that enable critical business functions to:
- Provide a business system view of IT resources in the context of critical business services
- Allow users to prioritize actions based on business impact and make intelligent tradeoffs
- Automatically discover and build graphical views of the relationships between applications
- Dynamically adjust the business system view for components added, modified, or deleted
- Support the display of resource relationships in tables, hierarchical trees, and hyperviews
- Include flexible grouping mechanisms to display real-time status of lines of business, departments, regions, and sets of similar or dissimilar resources
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