Tivoli Service Level Advisor

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IBM® Tivoli® Service Level Advisor is designed to provide predictive service level management capabilities

It enables you to proactively predict when SLA violations are likely to occur and then take corrective actions to avoid an SLA violation.

• Belongs to the IBM Tivoli IT Service Management (ITSM) portfolio of products that provides intelligent management software to help businesses increase operational agility by aligning IT operations to business priorities
• Enables you to define service level agreements easily using an SLA wizard and provide SLA evaluations as often as hourly
• Integrates service-level data with availability data on the Tivoli Business Systems Manager executive dashboard to increase executive knowledge of IT as it relates to business objectives
• Utilizes a patent-pending trend analysis algorithm that enables you to take a proactive approach to service-level management
• Integrates with the Tivoli Data Warehouse to consolidate and report on systems management data
• Provides enablement of mainframe and multi-vendor distributed systems management data for true end-to-end service level management

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Efficiently deliver on your service level agreements using IBM Tivoli solutions

Product framework

Family overview IBM Tivoli IT Service Management (ITSM) portfolio Intelligent management software that helps businesses increase operational agility by aligning IT operations to business priorities

Additional products, services and solutions

Products IBM Tivoli Business Systems Manager Helps you visualize the health of critical business services and associated service-level agreements Solutions IBM Tivoli availability and performance management solutions Monitor and manage your IT infrastructure through a single, customizable workspace portal for an end-to-end view View all additional offerings