|
Netcool/Proviso® provides a complete view of service quality and usage for both operations and customers, enabling them to proactively avoid, detect and rapidly resolve problems. Informative, on-demand reports help operations and engineering to improve service quality and reduce operating costs. Netcool/Proviso’s flexibility and scalability are proven in service provider deployments, particularly in next generation IP network and OSS consolidation projects, enabling service providers to provide value-added reports to their customers.
Netcool/Proviso's consolidated, service-centric reports of network resource, server and application performance show the business and service impact of problems, while making it easy to drill-down to individual resources and service paths for troubleshooting. On-demand detailed trend reports, second-by-second realtime monitoring, and proactive forecast reports provide the context needed to make informed decisions quickly.
Designed for change and growth, Netcool/Proviso rapidly supports new services like VoIP and MPLS VPNs, and even automates keeping up with daily network and customer changes to ensure data collection and report accuracy.
Netcool/Proviso's scalable architecture delivers these key benefits:
- Improved Customer Satisfaction
- Reports are fast and real-time, speeding problem resolution
- Customer-facing reports are secure, attractive, and offer added value
- Minimized OPEX
- Proven future-proof against QoS, VoIP and growth
- Data and policies are centralized for easier management, OSS integration and automation
- Change management automates add/delete/change, failover, re-index
- Minimized CAPEX
- Data collectors are distributed, lightweight and deployed as you grow.
- Calculations are performed continuously(vs. batch or run-time), smoothing utilization so hardware is more fully utilized, Oracle licenses are minimized.
- Resource growth (such as QoS) scales linearly, lowering hardware costs significantly.
- Longer data retention (for better capacity planning and troubleshooting) doesn’t degrade system performance.
Netcool/Proviso is extensible to provide out-of-the-box monitoring and reporting for additional domains. Dozens of modules are available for leading technologies like MPLS, QoS and VoIP, leading vendors like Alcatel, Cisco, Huawei, Juniper Networks and Nortel, and network, system and application monitoring.
Netcool/Proviso integrates with other Tivoli solutions including Netcool/Omnibus as part of a complete service management solution. Features, advantages and benefits| Features | Advantages | Benefits |
|---|
| Provides baseline and forecast reports of performance and usage | Helps avoid, detect, and understand degradation of service quality | Helps operations resolve problems faster to improve customer satisfaction
Helps engineering plan to meet future requirements to maintain customer satisfaction
| | Flexible data collection and modeling, from SNMP to CDRs. | Consolidates data collection across Layer 2, IP, VoIP and beyond.
Enables service and customer-centric reporting.
| Rapidly adapts to your current and future monitoring requirements. | | On-demand reporting with continuous calculation | Provides immediate insight into current conditions, end-to-end, and as a service | Helps mitigate problems before SLA penalties are invoked | | Real-time 1-second poll-and-scroll monitoring | Reduces the number of tools, training, and time required to resolve problems | Cuts troubleshooting costs and time | | Attractive customer-facing web reporting | Eliminates need for an overlay reporting solution while adding value to external stake-holders | Value-added reporting helps sell major accounts
Generates additional revenue when bundled with premium services or offered stand-alone
| | Integration with Netcool/Omnibus event management | Provides a complete service management solution for root cause and impact analysis | Speeds troubleshooting | | Integrates with inventory and provisioning | Improves inventory accuracy and models services for better reporting and capacity management. | Enriches reports with service-level aggregation.
Automates resource and service adds, changes, deletes.
| | Change management | Keeps up with router reboots, failovers and other common network changes | Preserves SLA and reporting accuracy.
Cuts time and cost of manual updates to inventory and reports
|
|  |
|
 IBM Service Provider News
The latest on industry and IBM events for CSPs |
| | |
|
|
 | | IBM Tivoli Netcool vs. HP?
Incentive: IBM launches HP OpenView Migration Services; Offers HP customers 25% to migrate to industry-leading IBM Tivoli Netcool platform. | | |
|
| | |
|
|
 | | Netcool Solutions Multimedia Demo | | |
|
| | |
|
|
