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Leverages the leading service management platform for real-time management of IMS services. Enables effective management of IMS infrastructures and services to help ensure quality of service and reduce operational costs. - Improve visibility into complex IMS infrastructures and services: Provides a single consolidated real-time and historical view. Integrated fault and performance management enables consolidation of operations centers under a single management umbrella.
- Proactive IMS infrastructure management: Automated problem diagnosis helps to identify potential “hot spots”, isolate, diagnose and resolve problems to increase operational efficiency in complex IMS environments.
- Intelligent reporting: Delivers real-time, historical and trended reports that provide insight into critical areas such as, service usage trend analysis and resource capacity planning.
- Increase Service levels and reduce SLA penalties: Historical and trended information can be used for SLA reporting, analysis and to identify potential future SLA problem areas.
- Easy to deploy: Includes automatic installation of pre-configured / pre-defined event rules, policies, data collection adapters, KPIs and reports. Requiring little programming skills with a compelling out-of-the-box experience and pre-built capabilities to save time and reduce development costs.
- Leverage your existing Tivoli Netcool investments: Built on Tivoli Netcool. Delivers industry-leading levels of flexibility, scalability, and performance.
- Integrate and adapt: Solution consists of a full featured set of carrier class products and provides many potential integration points for existing or future systems and definition of new services.
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