Tivoli Netcool/Impact

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IBM® Tivoli® Netcool®/Impact provides a common platform for data access that circumvents organizational boundaries.

Armed with data from virtually any source, you can correlate, calculate, enrich, deliver, notify, escalate, visualize and perform a wide range of automated actions.

• Automatically correlate and prioritize event response according to business impact.
• Maximize productivity with a common platform for universal access to real-time data, events and changes.
• Improve time-to-resolution through real-time monitoring and analysis of business events.
• Protect existing data stores by virtualizing access to distributed information.
• Deliver actionable information in user-specific, Web-based views.
• Optimize customer experience by effectively tracking business and operational performance indicators.
• Automate workflow and maximize operator efficiency and productivity.

Brochure
Visibility: See your business services with IBM business service management.

Product framework

Family overview IBM Tivoli Netcool Manage the critical services you deliver to customers and users over complex technology infrastructures.

Additional products, services and solutions

Products IBM Tivoli Netcool/Realtime Active Dashboards Understand the complex relationships between business and supporting technology with real-time process and service visualization. Services IBM Tivoli Consulting Get the most knowledgeable experts on Tivoli technology to accelerate your implementation and mitigate risk. Solutions IBM Business Service Management Understand how IT resource performance and availability affect the applications, processes and services that power your business. View all additional offerings