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With Tivoli Capacity Process Manager, you can duplicate data collection processes to manage capacity. Tivoli Capacity Process Manager is part of IBM Service Management (ISM), a suite of IBM Tivoli solutions, all based on best practices and support processes based on ITIL. - A set of new customizable process templates that support common capacity management scenarios, such as sizing a new application, tuning an existing deployment and monitoring a deployed infrastructure.
- A library of customizable, best-practice workload profiles for capturing and modeling common applications, such as online shopping and batch operations.
- A library of task-specific expert advice that guides non-specialist staff through the capacity management process.
- All work requests that could potentially lead to an infrastructure upgrade are captured.
- Data related to both business requirements and IT metrics are gathered, based on policies and best practices-which speeds overall processes and frees capacity specialists to concentrate on analysis and modeling rather than data collection.
- Multiple tools are integrated into one management process flow to enable effective, productive handling of all capacity management requests.
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