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| Volume four, issue ten |
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October 2006 |
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 October was a big month. We saw two exciting announcements: SOA and then IBM Service Management, which goes beyond ITSM to bring service management processes, tactics and best practices to not only IT but operations and line of business services. In this month's Executive corner, Laura Sanders, VP Development, Tivoli Software, explains how the recent spate of acquisitions is helping to deliver on this vision and innovation. Then read more about these latest developments in our features and news sections. Enjoy the issue!
- Mike O'Neill, Managing Editor
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Features
IBM Service Management Partner Ecosystem fosters cooperation for greater customer value |
 Competition fuels advancements in technology, but paradoxically vendor cooperation can also deliver great customer benefits. That's the premise behind the IBM Service Management Partner Ecosystem, a growing business community of service management solution providers. David Bartlett, VP Autonomic Computing, explains how IBM and partner companies networkers, ISVs, system integrators, and others are banding together around a common platform for greater innovation and customer value. |
| Accelerate business return for SOA with updated IBM portfolio |
| IBM's approach to SOA is all about business value. The company recently introduced an extensive lineup of new and updated products and services to help you build and expand your service oriented architecture. Learn more about the latest SOA solutions and how they can help your company enhance revenue and improve IT efficiency.
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| Integration with Tivoli products expands InfoMan's role in IBM Service Management |
 IBM Tivoli Information Management (InfoMan) for z/OS starts its second quarter century as a cost-effective, scalable, and centralized solution for incident, problem and change management for System z users. Used with Tivoli Web Access for Information Management (WAI) V1.3 and other Tivoli products, InfoMan takes on an expanded role in IBM Service Management. Learn more from InfoMan veteran Don Miller. |
White papers
CICS Web Services: Diagnostics, hints and tips
Taking advantage of new Web services support in CICS Transaction Server v3.1 is essential to reaping its full rewards and that includes understanding its powerful diagnostic capabilities. Learn how to identify and validate situations using codes and techniques to improve access to CICS applications.
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| Secure your Linux environment |
Small to midsize businesses can use IBM Tivoli products to develop automated and policy-based solutions to manage identities, protect data and support compliance in a consistent manner across heterogeneous Linux environments. |
News and tools
Business excellence through service management |
| IBM is leveraging Tivoli Software's experience and success in IT service management to help enterprises implement a business service strategy encompassing IT, operations and line of business services. Employing a strikingly similar process-based approach, this is the foundation of a new, broadened portfolio called IBM Service Management. |
| Video on demand: IBM Service Management partner ecosystem |
 After reading this month's feature on the partner ecosystem, be sure to check out the companion video on demand. You'll find the video on the newly-redesigned IBM Service Management sitelet, where you can find this topic covered from every angle IBM, customers, and analysts in a new Webzine format. |
| Try it now! Tivoli Provisioning Manager for OS Deployment |
| Try this easy-to-use console for remotely deploying and managing operating systems. Reduce images across your environment and the effort required to manage them with flexible alternatives for creating and managing OS cloned or scripted image installs. Read more about it, then download the trial code. |
| Buy it now! IBM Tivoli Unified Process Composer now available online |
| ITUP Composer is the product version of the IBM Tivoli Unified Process Tool (ITUP). See why Enterprise Management Associates says: "While there are a number of tools available to help companies map ITIL processes to their IT operations, none [before] have achieved the broad coverage enterprise customers need." |
| Stay up to date throughout the month with CCR2 and RSS |
| Did you know with RSS you can automatically stay updated throughout the month on important news events, just-added Webcasts, limited-space classes, and more. Continue to receive monthly CCR2 for the full story on technology and products, and add RSS for timely updates you don't want to miss. |
Event of the month
| It's the Gartner 25th Annual Data Center Conference |
| For 24 years, professionals from the world's leading data centers have attended Gartner Data Center Conference for the real-world value it offers. Take home recommendations from analysts, peers and IBM for transforming your data center into a best-of-breed operation. The agenda covers servers, IT operations, storage, business continuity and disaster recovery, data center facilities, best practices and all the major platforms of the heterogeneous data center. Nov. 28 Dec. 1, Las Vegas. |
Webcast of the month
| The New Balance of Power: IT and Operations |
| IT departments today must identify the most important services it provides and prioritize resources accordingly to fully support the needs of the business. Join this Webcast to learn how to communicate effectively with business units and more. Speakers: Phil Verghis, President and Founder, The Verghis Group, Inc.; Sean Tierney, Director, IT Market Strategies, MRO Software/IBM Corp. |
Webcasts on demand
Podcast: How to build your Service Management strategy in five easy steps |
 
As businesses increasingly rely on technology to deliver end-to-end business services, trying to squeeze more out of your existing infrastructure in the same old ways just isn't cutting it anymore. Begin your journey of realizing efficiency and effectiveness through Service Management with a simple five-step approach. Join Host: Sid Masuno, IBM Tivoli Marketing, with Guest Speakers: John Gordon, Program Director, Tivoli Strategy and Planning, and Kristin Hansen, Manager, Tivoli Netcool Marketing. First in a series of IBM Service Management podcasts.
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| OMEGAMON XE for DB2 PM/PE power user tips and techniques |
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Not sure which OMEGAMON product is best for solving which problem the browser-based GUI or the classic user interface? OMEGAMON XE for DB2 PM/PE can help, with its robust selection of interfaces, commands, and capabilities for monitoring and managing DB2 for z/OS. Learn more about some of the most powerful aspects of using OMEGAMON and become a power user. Speaker: Ed Woods, IBM Certified Consulting IT Specialist, Tivoli Performance Automation Team.
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| Optimizing the role of compliance in IT governance efforts |
 
Control access to sensitive systems. Protect need-to-know data from unauthorized access. Build an audit trail of activities. Measure and report on IT security control effectiveness. Hear from IBM Tivoli Director of Market Management Luis Rodriguez and Forrester Vice President Michael Rasmussen in this hot topic Webcast.
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© Copyright IBM Corporation 2006
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Ed Woods concludes his discussion on the architecture and functionality of OMEGAMON® XE for IMS™ history components, performance information, and the optimal way to use each facility. Read his advice on the best way to configure OMEGAMON XE for IMS historical data collection, and his other recommendations based on proven best practices.
Tivoli OMEGAMON architect John Oshiro explains how dynamic workspace linking, unveiled in IBM Tivoli OMEGAMON XE V4.10 solutions, will help you smoothly follow an application as it goes through various mainframe subsystems without those sticky yellow notepads.
IBM's recent SOA products and services announcement featured updated versions of IBM WebSphere Process Server for z/OS and IBM WebSphere Enterprise Service Bus for z/OS. Learn how these enhanced components of IBM's Business Process Management portfolio can help you build a flexible, fast and business-driven SOA.
From JulyDecember 2006, receive a leather notebook carrying case at no additional charge when you acquire a minimum of $750 in qualifying IBM MLC software or $9,000 in new OTC software licenses through the ShopzSeries Online tool.
