This four-hour Web-based course will teach you how to navigate in Enterprise IT and Asset Management 7.1. You will learn common navigation and data-access techniques used throughout all applications. After taking this course, you should have the basic skills necessary to navigate through and conduct queries in the various applications.
Objectives
After completing this course, students should be able to accomplish the following:
Self-Register
Work with user profiles
Customize the start center
Navigate within and between applications
Access KPIs and Reports
Navigate hierarchies
Search for records
Work with result sets
Utilize workflow
Course outline
Introduction to Enterprise IT and Asset Management 7.1
Lesson 1: Functional Areas
Lesson 2: Self-Registration
Lesson 3: User Profiles
User Interface and Navigation
Lesson 1: The Start Center
Lesson 2: Navigation
Lesson 3: KPIs and Reports
Lesson 4: Navigating Hierarchies
Querying and Searching Data
Lesson 1: Database Basics
Lesson 2: Searching for Records
Lesson 3: Filtering Records
Workflow Basics
Lesson 1: Overview
Lesson 2: Workflow Basics
Who will benefit from this course
The target audience for this course is new users of Enterprise IT and Asset Management 7.1 and those upgrading from previous versions.
