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Immersion Training in IBM Maximo 6 (for IT) provides the basic knowledge and skills needed by client teams to Implement:
The Asset Lifecycle, Inventory, Procurement, and Service Desk capabilities of IBM Maximo to: Maximize revenue generation, improve service availability, mitigate risks, and enhance legal compliance for your organization. |
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After completing this course, you should be able to:
- Analyze business processes as they relate to Information Technology (IT) Asset and Service Management;
- Describe and use the different IBM Maximo applications as they relate to various business processes specific to IT;
- Describe and discuss IBM Maximo IT asset and service management recommendations as they relate to:
- tools and job aids,best practices, philosophies, and methodologies in maintenance, acquisition, and service processes.
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- IBM Maximo, configuration, and implementation overviews
- Information Technology Service Management (ITSM) within IT Infrastructure Library (ITIL) overview
- Setting up organizations and sites
- Creating classifications and defining their attributes
- Setting up and applying general ledger configurations
- Creating locations
- Entering labor and registering users
- Create IT item masters and records and apply standard configurations (item assembly structures)
- Entering asset records
- Process service requests through the service management lifecycle (incident, problem, change, and release)
- Creating and processing POs for IT throughout the procurement lifecycle (requesting, purchasing or leasing, receiving, paying)
- Deployment and reconciliation of IT assets including disposal
- Automating the business process using Workflow
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This course is intended for IBM Maximo implementation teams, whose members can include:
- IBM Maximo administrator
- IT asset managers
- IT personnel
- Service/help desk managers
- Procurement personnel
- Inventory personnel
- Contracts personnel
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Navigation & Querying in IBM Maximo 6, or demonstrable working experience with IBM MAXIMO 5.x or greater.
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If you are unable to locate a course at the time and location you desire, including
training for prior product releases, please feel free to contact your regional delivery
management team: |
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| Continuous file backup without scheduling, tapes or worries! | |
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Five courses offered in this hands-on opportunity! |
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Register for Post-conference Training Sessions |
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