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In this course students will learn to monitor the performance and availability of transactions to ensure a positive customer experience and provide proactive management of potential problems. Students will learn how to configure and view IBM Tivoli Composite Application Manager (ITCAM) for Response Time Tracking reports and evaluate problem events to determine the root cause of transaction problems.
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After completing this course, students will be able to accomplish the following:
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Monitor and investigate transaction policy violations to identify the root causes
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Identify potential problems by analyzing historical performance and availability reports
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Monitoring Problems with ITCAM for Response Time Tracking
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Lesson 1: Isolating Application Problems
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Lesson 2: Monitoring and Investigating Problems with the Dashboard
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Lesson 3: Monitoring and Investigating Problems with the Topology Report
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Lesson 4: Monitoring and Investigating Application Problems by Event
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Proactively Monitoring Applications
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This course targets people who monitor transactions, such as operators, support engineers, and performance analysts.
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Students should have the following knowledge and skills:
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Understand basic operating systems, experience with Linux is helpful
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Skills in basic networking and Internet protocols
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Basic understanding of the programming structure of the applications to be monitored
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| Continuous file backup without scheduling, tapes or worries! | |
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