IBM Tivoli Business Services Manager (TBSM) helps visualize the health of critical business services and associated SLAs. TBSM enables IT to target resources and actions toward the most critical and costly IT resources and issues, ultimately delivering the greatest impact to the business. In this course, you learn how to install and integrate TBSM 4.1 with a variety of service event sources. Additionally, you learn how to build custom dashboards to visualize business service health.
Objectives
After completing this course, students should be able to accomplish the following:
Install and configure TBSM 4.1
Verify that each TBSM component is operational and is properly communicating with other TBSM components
Integrate with IBM Tivoli Application Dependency Discovery Manager (TADDM)
Integrate with IBM Tivoli Monitoring (ITM) 6.x
Integrate with IBM Tivoli Enterprise Console (TEC)
Integrate with z/OS service events
Describe how Discovery Library Adapters (DLAs) are used to populate discovered resources directly into TADDM
Use the Discovery Library Toolkit to populate the Services Configuration Repository (SCR)
Build custom dashboards to customize service status views
Course outline
Planning
Installation
Integrating with TADDM and data sources
DLAs
IDML, the XML Toolkit
Customer Dashboards
Troubleshooting
Who will benefit from this course
System Administrators and Implementers tasked with installing and configuring TBSM 4.1
Required skills/knowledge
Working knowledge of TBSM 4.1
Background in networking protocols and architectures
Familiarity with database concepts
Familiarity with system monitoring and system event concepts
Familiarity with IBM Netcool OMNIbus Object Server
If you are unable to locate a course at the time and location you desire, including
training for prior product releases, please feel free to contact your regional delivery
management team:
