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Tivoli support wants to help you take full advantage of your product. Join us as technical experts share their knowledge and then answer your questions. Visit this site often to see upcoming topics and presenters.

Schedules are subject to change. For questions or topic suggestions, contact the Technical Exchange team.

You will need an IBM ID and password, which are used site-wide at ibm.com to attend Webcasts.

12 May 2008Introduction to AiX 6.1 WPARS - RESCHEDULED!!!!
Presenter(s): Sharvari Kulkarni and Nagesh R Bhagwat
Time: 12 May 2008, 8:00 CDT (Austin), 14:00 UK, 18:30 India
This STE will demonstrate the following points: 1) An overview of WPARS, 2) Types of WPARS, 3)Difference between WPARS and LPARS, 4)Management of WPR NOTE: We will be using a Centra conference for the visual portion and a teleconferene # will be used for audio. See numbers and links below.
13 May 2008ITM v6.2 - Event Integration with TEC/Omnibus
Presenter(s): Andrea Sadori
Time: 13 May 2008, 10:00 CDT (Austin), 16:00 UK (London), 17:00 CET (Rome)
After a brief overview on ITM v6.x integration with TEC and Omnibus, we will specifically cover the new features introduced in v6.2 (Event Forwarding enhancements, Common Event Console)
13 May 2008New SNMP Data Collector for NetView 7.1.5
Presenter(s): John Thomas
Time: 13 May 2008, 13:00 CDT (Austin), 19:00 UK (London), 20:00 CET (Rome)
Introduction to the new SNMP v2 Data Collector for NetView v7.1.5, an alternative to the traditional snmpCollect functionality.
14 May 2008IBM Tivoli Directory Server - Ask the Experts
Presenter(s): Annemarie Fitterer, Ram Reddy & Rick Smith
Time: 14 May 2008, 10:00 CDT (Austin), 16:00 UK (London), 17:00 CET (Rome)
This is an open forum for questions regarding the ITDS V6.0 and V6.1 releases. Topics will include new 6.1 features, Replication, Proxy Server, SSL and Configuration. In between questions we'll discuss some new things being done in support to improve customer satisfaction and debugging practices.
15 May 2008IBM Tivoli Access Manager for e-business V6.1 Differences
Presenter(s): James Webster
Time: 15 May 2008, 10:00 CDT (Austin), 16:00 UK (London), 17:00 CET (Rome)
This presentation outlines the differences between Tivoli Access Manager for e-business version 6.0 and version 6.1.
22 May 2008Introduction to ITM Agent Builder
Presenter(s): Aldo Bucossi
Time: 22 May 2008, 10:30 CDT (Austin), 16:30 UK (London), 17:30 CET (Rome)
Introduction to the new Agent Builder tool components, review of the features available for creating custom agents and quick look at the available debugging options.
27 May 2008TAM STE Series 2008: Webseal Session 3
Presenter(s): Steve Hughes
Time: 27 May 2008, 14:00 CDT (Austin), 20:00 UK (London), 21:00 CET (Rome)
This STE will cover webseal problem determiniation, (URL filtering, pdweb.snoop trace, typical issues).
28 May 2008IBM Tivoli Monitoring v6.2 - LDAP Authentication
Presenter(s): Ambretta Perrino
Time: 28 May 2008, 10:00 CDT (Austin), 16:00 UK (London), 17:00 CET (Rome)
This presentation covers the new features introduced in ITM 6.2: authenticating on TEMS through the LDAP. After introducing basic LDAP concepts it will describe how to configure and use LDAP with ITM.
29 May 2008IBM Tivoli Monitoring V6.2 TEP Enhancements
Presenter(s): Walter Pietroni
Time: 29 May 2008, 10:00 CDT (Austin), 16:00 UK (London), 17:00 CET (Rome)
After a brief overview on the improvements to the TEP and to TEP usability we will cover information on troubleshooting and known problems.
30 May 2008TSM Client Considerations - RESCHEDULED
Presenter(s): Tom Hepner
Time: 30 May 2008, 10:30 CDT (Austin), 16:30 London, 17:30 Rome
This will cover TSM Client functionality in every TSM implementation, including basic fundamentals of backup, optimization, installation & configuration. Also, new uses of subfile backup and improved journal processing, bare machine strategies, improved scheduling method etc.
10 Jun 2008Tivoli NetView for zOS Enterprise Agent
Presenter(s): Francesco Marinucci
Time: 10 Jun 2008, 10:00 CDT (Austin), 16:00 UK (London), 17:00 CET (Rome)
Topics covered will be the new Tivoli Netview for zOS Enterprise agent. Agent Installation and Configuration hints, example of usage in the real life and troubleshooting will be detailed.
12 Jun 2008Introduction to Federated Identity Manager
Presenter(s): Nagesh R Bhagwat & Sharvari Kulkarni
Time: 12 Jun 2008, 8:00 CDT (Austin), 14:00 UK (London), 15:00 CET (Rome)
This STE will demonstrate the following points: 1) An introduction to IBM Tivoli Federated Identity Manager, 2) Competitors of IBM Tivoli Federated Identity Manager 3) FIM enterprise. 4) FIM Business Gateway. 5) Different FSSO Protocols: Liberty, SAML
24 Jun 2008IBM Support Assistant (ISA) Plugin for System Automation for MultiPlatforms
Presenter(s): Clark Jackson & Gareth Holl
Time: 24 Jun 2008, 13:00 CDT (Austin), 19:00 UK (London), 20:00 CET (Rome)
This STE will introduce IBM Support Assistant and explain what it provides customers using the Tivoli System Automation for MultiPlatforms product, including the AutoPD functionality.
24 Jun 2008TAM STE Series 2008 - LDAP Session 1
Presenter(s): Nick Lloyd
Time: 24 Jun 2008, 14:00 CDT (Austin), 20:00 UK (London), 21:00 CET (Rome)
This STE will cover an overview of LDAP, AD, Dominos, Open LDAP, and setting up LDAP for TAM.
25 Jun 2008Using TSM Server Instrumentation for Performance Tuning
Presenter(s): Dave Canan
Time: 25 Jun 2008, 10:00 CDT, 16:00 UK and 17:00 CET
This STE will cover instrumentation tracing available for the TSM server and client to assist in diagnosing performance problems. Topics will include instrumentation traces, hints and tips for what to look for in the instrumentation traces, and examples of traces from sample performance problems.
25 Jun 2008IBM Support Assistant (ISA) Plugin for Tivoli NetView (distributed)
Presenter(s): Jim Myers & Gareth Holl
Time: 25 Jun 2008, 13:00 CDT (Austin), 19:00 UK (London), 20:00 CET (Rome)
Introduce IBM Support Assistant and explain what it provides customers using the ?Tivoli NetView? product, including the AutoPD functionality.
26 Jun 2008ITM v6.2: Tivoli Data Warehouse Enhancements and integration with Tivoli Common Reporting
Presenter(s): Caterina Perri
Time: 26 Jun 2008, 10:00 CDT (Austin), 16:00 UK (London), 17:00 CET (Rome)
Topics covered will be enhancements in the Tivoli Data Warehouse 2.1 solution (Warehouse Proxy Agent and Summarization and Pruning Agent) and the ITM 6.2 integration with Tivoli Common Reporting.
09 Jul 2008What’s new in 3.9.0-TIV-TEC-FP0008 ( Fixpack 8 for TEC )
Presenter(s): Sandi Comsudi
Time: 09 Jul 2008, 10:00 CDT (Austin), 14:00 UK (London), 15:00 CET (Rome)
This STE will cover any new enhancements for TEC as well as apars fixed in this release.
10 Jul 2008TotalStorage Productivity Center for Replication Overview, Best Practices, and Troubleshooting
Presenter(s): Paul Lee
Time: 10 Jul 2008, 10:00 CDT (Austin), 16:00 UK (London), 17:00 CET (Rome)
Introduction to IBM Copyservices tools and overview of current TPC for Replication v3.4. Also covers the following topics: - Best practices for installation, setup, and maintenance - Troubleshooting using log files
15 Jul 2008Integrating System Automation for Multi Platforms v2.3 with DB2 High Availability and Disaster Recovery (HADR) v9.1
Presenter(s): Gareth Holl
Time: 15 Jul 2008, 13:00 CDT (Austin), 19:00 UK (London), 20:00 CET (Rome)
This STE will detail the integration points between SA MP and DB2 HADR, and explain the level of automation possible with this integrated solution.
29 Jul 2008TAM STE Series 2008 - LDAP, Session 2
Presenter(s): Nick Lloyd
Time: 29 Jul 2008, 14:00 CDT (Austin), 20:00 UK (London), 21:00 CET (Rome)
This STE will cover TAM LDAP failover, LDAP problem determination.
31 Jul 2008Tivoli Storage Manager in a Microsoft Windows Cluster Environment
Presenter(s): Chris Garro & Ben Lane
Time: 31 Jul 2008, 10:00 CDT (Austin), 16:00 UK (London), 17:00 CET (Rome)
This STE will cover an Overview, Configuration, and Troubleshooting of TSM Clients in a Microsoft Windows Cluster environment.
05 Aug 2008Introduction to Tivoli System Automation for MultiPlatforms
Presenter(s): Clark Jackson & Mike Pearson
Time: 05 Aug 2008, 13:00 CDT (Austin), 19:00 UK (London), 20:00 CET (Rome)
This STE will introduce the purpose and functionality of the Tivoli System Automation for MultiPlatforms (SA MP) product.
14 Aug 2008Tivoli Storage Manager Server Database Analysis and Recovery
Presenter(s): Eli Matthews & Greg Keys
Time: 14 Aug 2008, 10:00 CDT (Austin), 16:00 UK (London), 17:00 CET (Rome)
This STE will discuss the various methodologies of db recovery, including root cause analysis, the use of mirrored volumes, database initialization and restore, and the dump/load/audit process on both Windows and Unix based platforms.
26 Aug 2008TAM STE Series 2008 - Webseal SSO, Session 1
Presenter(s): Andrew Quap
Time: 26 Aug 2008, 14:00 CDT (Austin), 20:00 UK (London), 21:00 CET (Rome)
This STE will cover Webseal SSO SPNEGO, CDSSO, eCDSSO.
28 Aug 2008Data Protection for SAP for Oracle Setup, Configuration, Usage, and Troubleshooting
Presenter(s): Matthew Armstrong & Alastair Antonio
Time: 28 Aug 2008, 10:00 CDT (Austin), 16:00 UK (London), 17:00 CET (Rome)
This STE will provide an overview of the DP for SAP for Oracle module, differences between Unix and Windows platforms, information on how to install/setup and configure it, & information on using it in a standard (basic) configuration. Some troubleshooting will also be covered.
30 Sep 2008TAM STE Series 2008 - Webseal SSO, Session 2
Presenter(s): Andrew Quap
Time: 30 Sep 2008, 14:00 CDT (Austin), 20:00 UK (London), 21:00 CET (Rome)
This STE will cover: FORMS, GSO, TAI and TAI++, and LTPA.

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