These are white papers designed to address specific business practices that have a high impact on the success or failure of an ESM project. The business practices include: Change Management, Project Management, Developing Requirements, Organizing around an ESM project, Building a case for a Test Environment, Quick Wins Strategies & Understanding the Phases of Deployment. There are many other business topics covered in additional papers.
Customer visionary overviews
Visionaries are the individuals with a high level systems management vision and the individuals who have been tasked to deliver that vision.
Project manager information
The person who manages the day to day operations of the project and makes sure that all tasks are completed and all deadlines are met.
Technical lead information>
The person responsible for implementing the technology required to achieve the project goals. This is also the person who directs the technical efforts of the team.
Customer submissions
These are short technical white papers written by customers and partners describing how they used Tivoli products to solve a specific business issue, such as Asset Management.
Please download the paper "Tivoli Field Guide, Guidelines for Customers and Business Partners". This paper describes the process for writing and submitting a Tivoli Field Guide.
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Related information: Tivoli Field Guides for Technical Issues or Tivoli Field Guides home
Choose from one of the following Tivoli products:
Total of (2) Tivoli Field Guides for Business Issues
IBM Tivoli Management Framework
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Tivoli Field Guide - Building a Test Environment for Tivoli
This field guide attempts to bring order to the chaos of testing and development, which is particularly useful for companies with little knowledge or perspective on those subjects. It discusses an approach to building a test environment and a development environment for the Tivoli product suite in your organization.
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Tivoli Field Guide - Drug Enforcement Administration Return on Investment Study for ESM Implementation by PEC Solutions, The DEA, and Tivoli Systems
The Drug Enforcement Administration (DEA) has completed a Return on Investment (ROI) study to calculate efficiencies derived from implementing Tivoli's Enterprise Systems Management (ESM) products into the Firebird Infrastructure and Applications program. Project Firebird was organized to acquire, integrate, and deploy upgrades as part of the modernization of the DEA information systems infrastructure. This ROI Study was a collaborative effort by key members from the DEA, PEC Solutions, and Tivoli Systems.
