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Information within enterprise resource planning (ERP) and customer relationship management (CRM) systems is supposed to be clean and accurate. It seems logical that the natural controls exerted by these applications should help ensure that bad data never makes it into the system. However, the truth is that bad data often finds its way into these systems, eating away at the return on investment these systems are expected to provide.
IBM Information Server provides a proven foundation for helping companies ensure that only accurate, high-quality information makes it into SAP CRM. IBM Information Server Data Quality Module for SAP provides an SAP-certified real-time interface to data quality logic. This module provides fuzzy search capabilities for candidate retrieval within SAP CRM as data is entered into the system, along with industry-leading customer matching capabilities to help ensure that duplicates never make it into your systems.
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