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Software support

Software Subscription and Support

  • Starburst

    Get Software Subscription and Support — product upgrades and technical support — with every new license, including Fixed Terms Licenses obtained through the Passport Advantage program.

Software Subscription and Support

With each new license, you get renewable, worry-free access to:

  • Comprehensive and flexible upgrade protection
  • The latest versions and releases of software
  • Responsive, cross-platform customer support
  • IBM software technical support for all your designated IT staff
  • Remote Technical Support (RTS)
  • 24x7 software support for business — critical outages
  • Online self help functions you can use when you want, where you want.

Renew your Software Subscription and Support and Fixed Term Licenses

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Personalized support

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System availability

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