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| |  | | Why IBM software solutions |  | | Solutions built on IBM Workplace™ and WebSphere® middleware help insurance providers reduce costs by streamlining operations and achieve growth by delivering new services with improved customer satisfaction. Transform your insurance company into a flexible, responsive On Demand Business. |
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 | | Agent collaboration and training |  | | Provides instant access to people and information across your business and improve broker and agent collaboration, education, and training |  |
|  | | Claims processing |  | | Streamlines your underwriting and claims processing by enhancing risk assessment, policy issuance and disposal, and submission and renewal management |  |
|  | | Customer intelligence |  | | Creates an integrated view of your customers to increase satisfaction, employee efficiency, and your sales and marketing effectiveness |  |
|  | | Document management |  | | Lower your distribution and routing costs, reduce improper filings, streamline access to records, and comply with records retention regulations |  |
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