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Mobile workforce management solution

  
 
The mobile workforce management solution enables utility field crews (internal or external) to access and update information over any network, from any device, at the right place, at the right time, with the right tools, skills, supporting information, and material to perform the job.
This solution can help:
· Improve field labor productivity and data timeliness and accuracy
· Enable seamless access to any network
· Provide a more efficient method for field crews to capture information
View a demo of the mobile workforce management solution.
Contact IBM for additional information on how to put this solution to work for you.
Solution components
Working with Business Partners who specialize in this industry, IBM delivers a comprehensive and customizable solution including IBM Business Partner application software, Services, and IBM middleware products to meet your business needs.
IBM Business Partner application software
The mobile workforce management solution from IBM and MDSI helps improve customer service and relationships, and reduce operating costs by empowering service companies to optimally manage their field resources.
· MDSI Advantex mobility applications
Enables mobile workers to receive work orders, view work information, track their status, enter work results, and query company applications for additional information needed to complete work.
IBM middleware
IBM middleware helps automate systems, integrate operations, connect people and develop software, no matter the size or industry focus on your business.
· Lotus Instant Messaging and Web Conferencing (FN)
· Tivoli Risk Manager
· WebSphere Everyplace Connection Manager (FN)
Contact IBM for more details on how to put this solution to work for you.
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