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| |  | | Why IBM software solutions | | | Solutions built on IBM Workplace, Rational software and WebSphere middleware help your telecommunications company meet the challenges of increasing IT infrastructure and customer support costs. |
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| | BSS/OSS and billing transformation | | | Integrates processes and information across systems, while optimizing your BSS/OSS systems in a cost-effective, flexible, automated way | |
| | | CRM/contact center transformation | | | Enables the use of customer-unique sales, marketing, and service data to improve your customer service, customer satisfaction and to increase revenue | |
| | | IMS application platform | | | Manages, automates and speeds the creation, execution and management of new network services regardless of network or device type | |
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