Notice something new on the IBM Software product support pages?
On February 19th we will begin a phased release of the IBM software support product level Website pages. The updated pages will take advantage of the new task-based navigation and design features.
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Features of the new software support Webpages:
IBM Software support is pleased to announce new features and navigation available on our support pages.
Along with a wider, easier to read format, the following updates can be seen on our main software support pages and the Brand and Family level support pages:
- Dynamic navigation: A new dynamic navigation drop-down list will assist you in quickly finding a specific Brand, Family or Product support page.
- Simple text search: A simple text Search box is easily accessible on every page.
- Additional support links: Additional topic related support links are now grouped in easy to understand categories at the bottom of the each page.
- Support task navigator: Our previous tabbed navigation style has been enhanced with the new support task navigator (see below).
The support task navigator will be found on all of our IBM Software support Web pages. This new task-based navigation will give you direct access to the primary tasks and tools needed for support.
Features of the support task navigator:
- Overview: Top level (summary) page
- Download: Search for downloads
- Troubleshoot: Resources to help you solve problems
- Search: Contextual search of support
- Documentation: Documentation links and resources
- Forums & Communities: Collaboration resources
- Plan: How-to-plan documents and resources
- Install: How-to-install documents and resources
- Use: How-to-use documents and resources
- Open service request: Reporting problems to IBM Support
- Assistance: Website assistance (help)
You can take step-by-step tours that will demonstrate the highlights of these design changes and provide an overview of how to use the updated Software Support Web site.
Make sure to check back periodically for new information and enhancements.
