Skip to main content

 Software > Passport Advantage >

Passport Advantage Online - Customer

As a Passport Advantage Online customer you have secure access to  Passport Advantage Online which provides you with the latest program information plus access to a wide array of tools to help you manage your Passport Advantage accounts.


Passport Advantage Online

Software download and media access -- allows you to obtain product upgrades that are covered under Software Subscription and Support [also referred to as Software Maintenance]. These licenses can be downloaded or ordered on physical media (e.g.CD).

Purchase and renewal -- allows you to purchase new licenses and renew your existing licenses

  • Quotes -- view and order quotes prepared by your sales representative
  • Popular Offerings catalog --view the top-selling IBM software products. The catalog functionality includes search by product description, search by product category and search by license type (e.g. License & Software Subscription and Support). You may purchase directly with IBM at Suggested Retail Price (SRP) or send your order to a business partner.
  • Software Subscription and Support [also referred to as Software Maintenance] renewals --detail your coverage that is due for renewal and allows you to purchase through a Business Partner or directly with IBM at (SRP). Please note: this functionality is not yet available in all geographies. Please check with your local Passport Advantage representative for information in your regions
  • Help -- obtain assistance with the purchase of new licenses or the renewal of existing licenses

Shopping cart -- allows you to view the contents of your shopping cart

  • Saved shopping cart -- view the contents of shopping carts you have saved
  • Order status -- view the status of orders placed in the last 30 days or view a specific order by entering the order reference number

Reporting-- generate reports of your account activity; these reports may be viewed online and/or downloaded

  • Active entitlements -- search your active entitlements by entitlement type (e.g. purchased, renewed, allocated)
  • Order history -- search orders placed by your sites; you may search by order type (e.g. purchased, renewed, allocated) or date
  • Migration history -- search migrations completed by your sites; you may search by date
  • Downloads history -- search downloads completed by your sites; you may search by date

Entitlements

  • View Proof of Entitlement certificate -- view proof of entitlement certificates for your site's software licenses
  • View entitlement allocations -- view the current allocation of license entitlements for your site
  • Update entitlement allocations -- update the current allocation of license entitlements for your site

Account Management -- allows you to view and manage your Passport Advantage account information

  • Contact update -- enables you to keep your company's contact information accurate. Updating these contacts ensures that the correct person in your company receives information regarding Passport Advantage offerings
  • Manage access -- enables primary and secondary contacts to grant additional users access to Passport Advantage
  • Online eNotifications -- allows you to manage your e-mail notifications about the latest upgrades to your IBM software. Use this tool to change who receives these notices, how often, and in what language.
  • Register for additional customer site -- if you are the primary contact for more than one Passport Advantage Online, use this tool to be authenticated for view access to each site.

Reference -- keeps you updated on the Passport Advantage program with the latest enhancements, presentations and overviews

  • News -- view the latest updates to the Passport Advantage program
  • Frequently Asked Questions (FAQs) regarding the program

Need Assistance -- worldwide contact information for our eCustomer Care team 

Essentials

Passport Advantage tutorial

Passport Advantage Online help
...instructional videos, quick guides and more.

Passport Advantage Contacts
designating, updating, locating

Passport Advantage Online for customers

Get Adobe® Reader®


Additional resources

Products ineligible for download

Get My Microsoft Excel Viewer