The IBM Rational® Unified Service Creation Environment helps communications service providers more quickly deliver and take down higher quality services by providing best practices, integrated tools and expert implementation services.
The convergence of voice, video and data services has blurred the distinctions between communications service providers and companies offering other kinds of content. Increasingly, communications service customers expect the same kind of flexibility, variety and personalized service that they experience on the Web.
What is seen as an impressive service today may not be hot tomorrow. In this kind of environment, differentiation comes from the ability to quickly bring to market high-quality, combinational and customized services that satisfy narrower customer segments.
However, yesterday’s business processes for delivering software and systems take too long and cost too much. For many service providers, launching a new, complex product averages 12-18 months. This timeline must be transformed from months to weeks.
IBM can help you capitalize on technology convergence and new routes to market for faster delivery of a wide range of enriched services. The IBM Rational Unified Service Creation Environment leverages SOA lifecycle management to automate and integrate the new product delivery lifecycle, enabling you to:
Govern and integrate new product delivery processes: Reduce cycle times through improved governance and automated process management that align key people, processes and priorities across functions, locations and companies. Ease integration and implementation: Accelerate integration and simplify your evolving solution architecture so both internal and external stakeholders have visibility into how each solution component (whether purchased, built internally or contracted out) fits into the overall framework. Maximize reuse for greater speed and efficiency: More flexibly and efficiently integrate modular applications, including your customer-facing business support systems (BSS) and network-facing operations support systems (OSS), by reusing existing service code, processes and models. Accelerate deployment across service execution platforms: Accelerate development and delivery of standards-based applications across a multi-vendor service delivery environment.
Designed on the standards-based, Eclipse platform, the IBM Rational Unified Service Creation Environment is open, extensible and modular. By reducing your dependence on proprietary technologies, the IBM solution enables you to take full advantage of standards-based distributed development and deployment opportunities that reduce risk and improve your ability to quickly respond to market changes.
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