Customer Support

TPF product support is available Monday through Friday, 0800 - 1700 Eastern Time. For more information about product support, refer to your assigned TPF Product Support Representative or your TPF Customer Support interface.

Product support for the TPF family of products is provided by IBM's TPF Development Lab located in Poughkeepsie, NY.

Licensed customers should register to report code defects and receive fixes electronically. Code defects are reported using IBM Support. TPF Code updates beginning with z/TPF 1.1 PUT 1, TPF 4.1 PUT 13, TPFDF updates beginning with z/TPF 1.1 PUT 1 and TPFDF PUT14, and Operations Server updates beginning with Version 1.01B can be downloaded online from TPF Maintenance Database. Updates preceding PUT 13 are provided only on program update tapes (PUTs). You must register separately for S390 Support and for TPF online maintenance. Follow these links to register.