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Selectica Inc., Internet Selling Solution (ISS)

Selectica's ISS, a comprehensive, Internet-architected application suite that increases productivity across all sales channels by improving every step of the sales process from needs analysis and product configuration to order capture and renewals.


How to identify an opportunity
  • Are you interested in turning e-commerce prospects into customers?
  • Are you interested in empowering your sales channels to maximize revenues?
  • Do you want to respond quickly to changing business needs and maintain a competitive edge?
  • Do you want to roll out new products quickly; incorporate changing business requirements quickly into your application environment and maintain 24x7 e-commerce availability?
  • Are your business processes, products or services complex?

At a glance
 
Why is Selectica's e-Business solution important to you and your customers?

Here are a few reasons why industry leaders across all vertical markets have chosen Selectica to power their e-business initiatives:

  • Increase revenues: Selectica turns browsers into loyal customers by matching customers' needs with your company's products and services.
  • Increase efficiencies: Customers can easily compare features and prices, or take advantage of fluid pricing and sourcing. They are able to purchase products, software and services unassisted over the Web, anytime, anywhere.
  • Error-free orders: Selectica empowers companies to apply real-time changes in product specifications and business rules (including pricing, configurations, bundles, delivery options), ensuring that all products and services are configured quickly and accurately every time.
  • Time to market: Make products and services available to customers worldwide almost instantly over the Web. And because the ISS system models business rules in its KnowledgeBase, you have the ability to quickly and easily respond to market changes that enable your company to remain responsive, agile, and flexible. Selectica has an enviable track record for delivering e-business solutions in weeks, not years.

The Selectica solution—with IBM WebSphere® Commerce Suite—will provide an e-business platform that maximizes the effectiveness of a company's e-commerce site by personalizing the end-user experience from initial contact through the completed sale.

Together, IBM and Selectica provide customers in many industries the infrastructure and solutions for each phase of e-business development—reducing deployment time and getting to market faster. Selectica's ISS provides needs assessment, feature comparisons, product configuration, and pricing and quoting capabilities—all to more effectively sell complex products and services across all sales channels. Through the combined solutions, businesses will be able to put their best sales and marketing practices online, create and extend relationships with prospects and customers, offer quicker time to market, lower operational costs and ultimately provide a higher degree of end-user satisfaction and loyalty.

This comprehensive and integrated application suite allows you to:

  • Manage lifecycle relationships for all customers
  • Empower your sales channels to maximize revenue
  • Simplify the selection and sale of complex products
  • Respond quickly to changing business needs
  • Collaborate effectively throughout the extended enterprise

Overview

Selectica and IBM will provide customers in many industries the infrastructure and solutions for each phase of e-business development, enabling these companies to reduce deployment time and get to market quickly. Selectica's ISS will provide needs assessment, feature comparisons, product configuration, and pricing and quoting capabilities—all to more effectively sell complex products and services across all sales channels. Through the combined solutions, businesses will be able to put their best sales and marketing practices online, create and extend relationships with prospects and customers, offer quicker time to market, lower operational costs and ultimately provide a higher degree of end-user satisfaction and loyalty.


Intended customers

The Selectica and IBM solution will target companies in numerous industries, including retail, financial services, insurance, healthcare, telecommunications and manufactured goods.


Key prerequisites (for your solution)
 
Selectica ACE Enterprise™

The flagship application in the Selectica ISS suite simplifies the selling of complex products and services across multiple sales channels. Recognized for its unmatched scalability, reliability and maintainability, Selectica ACE Enterprise enables businesses to increase revenues by alloing customers to place accurate orders online, anytime, anywhere.

Software Requirements:

  • Sun Solaris™ operating environment, IBM AIX®, Microsoft® Windows NT® 4.0, Windows® 2000, or Red Hat Linux® 6.1, 6.2
  • Java™ Run-time Environment (JRE) 1.1.8i or JRE 1.2.2 (Hotspot optional) from Sun Microsystems®
Hardware Requirements:
  • 500MHz or greater CPU
  • 256MB RAM
  • 1GB of available hard disk space
HTTP Server Support:
  • iPlanet™ (Netscape) Web Server™
  • Microsoft Internet Information Server™
Servlet Engine Support:
  • Allaire JRUN™ version 3.0 (included)
  • Allaire JRUN 2.3.3

Selectica ACE Enterprise Manager™

Selectica ACE Enterprise Manager provides server management and monitoring across multiple Selectica ACE Enterprise systems so you can manage and expand your ISS as your e-Commerce commerce demands increase.

Software Requirements:

  • Sun Solaris operating environment, IBM AIX, Microsoft Windows NT 4.0, Windows 2000, or Red Hat Linux 6.1, 6.2
  • Java Run-time Environment (JRE) 1.1.8i or JRE 1.2.2 (Hotspot optional) from Sun Microsystems
Hardware Requirements:
  • 500MHz or greater CPU
  • 256MB RAM
  • 1GB of available hard disk space
HTTP Server Support:
  • iPlanet (Netscape) Web Server
  • Microsoft Internet Information Server
Servlet Engine Support:
  • Allaire JRUN version 3.0 (included)
  • Allaire JRUN 2.3.3

Selectica ACE Quoter™

Selectica ACE Quoter is a centralized quoting system which stores and manages customer requirements, configurations, and pricing information in a central database repository. You can leverage customer purchase history to enhance and improve the relationship with your customers.

Software Requirements:

  • Selectica ACE Enterprise and/or Selectica ACE Mobile
  • OS: Sun Solaris operating environment, IBM AIX, Microsoft Windows NT 4.0, Windows 2000, or Red Hat Linux 6.1, 6.2
  • Relational Databases: Oracle 7.3.4, 8, 8i; SQL Server 6.5, 7.0; Sybase 11.x, IBM DB2® Universal Database™

Hardware Requirements:
  • 300 MHz or greater CPU (or equivalent)
  • 256MB RAM
  • 1GB of available hard disk space (ACE Quoter with quote repository database)

Selectica ACE Studio™

Selectica ACE Studio is an Integrated Modeling Environment™, that builds Internet Selling Systems. Studio enables companies to rapidly develop, deploy and maintain complex product and service information, business rules and customized user interfaces to support sales through multiple channels. It has three components: Model Builder, an Integrated Modeling Environment that models specific product information and relationships in a KnowledgeBase that matches your company's individual business model. Web Builder, a powerful tool that links graphical elements with the KnowledgeBase to construct compelling, interactive and dynamic user interfaces that are easy for customers to navigate and use. Application Page Debugger, includes features that allow customers to debug and validate syntax and logic of all application pages.

Software Requirements:

  • Microsoft Windows NT 4.0, Windows 95, Windows 98 or Windows 2000
  • Microsoft Internet Explorer 5.0 or higher

Hardware Requirements:
  • Intel® Pentium® II 233 MHz or faster
  • Minimum 128MB RAM
  • 300MB available hard disk space

Selectica ACE Repository™

Selectica ACE Repository manages the lifecycle of Selectica ISS applications in a secure, centralized repository and enables team development of KnowledgeBases.

Software Requirements:

  • Selectica ACE Studio
  • Selectica ACE Enterprise (deployment)
  • OS: Sun Solaris operating environment, Microsoft Windows NT 4.0, orWindows 2000
  • Relational Databases: Oracle 7.3.4, 8, 8i; SQL Server 7.0

Hardware Requirements:
  • 300 MHz or greater CPU
  • Minimum 128MB RAM
  • 300MB available hard disk space

WebSphere Commerce Suite integration
Product/Operating Platform SupportedWindows NT®IBM AIX®Sun Solaris™ operating environmentIBM iSeriesIBM zSeries
IBM WebSphere Commerce Suite, Start Edition     
IBM WebSphere Commerce Suite, Pro EditionV5.1V5.1V5.1  
IBM WebSphere Commerce Suite, Service Provider Edition     
IBM WebSphere Commerce Suite, MarketPlace Edition     
IBM WebSphere Commerce Studio, Developer Edition     
IBM WebSphere Commerce Studio, Professional Developer Edition     
IBM Net.Commerce START     
IBM Net.Commerce PRO     
IBM Net.Commerce Hosting Server     
IBM WebSphere Payment Manager     
IBM WebSphere Catalog Architect     
IBM Commerce Integrator     

Pricing

Selectica uses per-session pricing model. Please contact a Selectica sales representative for pricing information.


Competitive advantage

Selectica's solution will help businesses lower operational costs and raise customer satisfaction. IBM's e-business leadership and technology strengths, coupled with the Selectica ISS product, will offer the total selling solution required for e-commerce success. Selectica's cross-industry ISS is ideal for IBM WebSphere Commerce Suite because it integrates easily with existing enterprise applications and scales to meet the demands of e-business.


References

Selectica's solution will help businesses lower operational costs and raise customer satisfaction. IBM's e-business leadership and technology strengths, coupled with the Selectica ISS product, will offer the total selling solution required for e-commerce success. Selectica's cross-industry ISS is ideal for IBM WebSphere Commerce Suite because it integrates easily with existing enterprise applications and scales to meet the demands of e-business.


Industry or product awards

Selectica has earned the EC*CO award for providing competitive advantage, sustained business value, and ease of integration and interoperability with existing technology. Selectica was also the winner of a Crossroads 2000 A-List award, a showcase of the most innovative software and IT services that deliver significant business benefits to today's enterprises. Selectica and its customer, Highmark Blue Cross Blue Shield, received the CMP Media's Intelligent Enterprise RealWare Award in the e-business category.


Significant Press/PR

Selectica is among Interactive Week's top 500 e-commerce leaders and Software Strategies' World's Largest Software and Services Supplier. Selectica was also named to the Forbes 500 Directory of America's Leading Companies for the year 1999, based on market value, sales, profits and assets.


Reference customers (in general)
2WireFujitsu PC Corporation
3Com CorporationHewlett-Packard
Asea Brown Boveri (ABB)Highmark Blue Cross Blue Shield
Aspect CommunicationsJuniper Networks
Blue Cross Blue Shield of FloridaLegato Systems
Blue Shield of CaliforniaLouis Vuitton Moet Hennesey
BMW of North America, Inc.Network Appliance
BroadRiver CommunicationsRedback Networks
British TelecomRockwell Automation
Buy.comSamsung Electronics
Centigram Communications/ADCSamsung SDS
Cisco SystemsSouthwestern Bell Communications
Cooper Cameron ValveStratus Computer
Dell ComputerTellabs Operations, Inc.
e-Comm SystemsQwest
ePolicy.comWatlow Electric
Fireman's Fund Insurance Company 

Contact information

Web site: http://www.selectica.com
Contact (the person a prospective customer should contact):
Organization: Contact Selectica Business Development Group
Name: Sangeeta Dworkin
Phone number: 301 961-1961 office
E-mail: schandra@selectica.com