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Information Management support

Open service request

To electronically report and track problems with Information Management, read the descriptions below and then select the appropriate link.

Electronic problem reporting tools

If you are an IBM Software Support customer or an IBM Business Partner with a software maintenance or service contract, use Electronic Service Request (ESR) to report issues with IBM Software products.


Other support tools

If your maintenance contract is not supported by ESR, you will need to use other IBM Software problem submission methods:

entitled content  Requires a software maintenance contract, user ID and password.

Personalized support

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System availability

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