Information Management support

Below are copies of customer communications regarding the transition of FileNet Support to IBM Software Support. If you have any questions about your support agreements, feel free to contact the IBM FileNet Client Relations Group (CRG) at +1 (714) 327-7680 (Option 6) or by email at crgfn@us.ibm.com.

• 9/25/07  FileNet Support Transition to IBM Support Communication

• 8/16/07  Fix Pack Download Process Customer Communication

• 7/07/07  FileNet Support Transfer of Trade Customer Communication