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Gartner: Magic Quadrant for Customer Data Integration Hubs, 2Q07
IBM's WebSphere Customer Center was placed in the "Leaders" quadrant in Gartner's Magic Quadrant for Customer Data Integration Hubs for 2007. Last updated: 29 Jun 2007 | |  |  | Gartner Magic Quadrant for Product Information Management, 2Q07
In its Magic Quadrant for Product Information Management Software, Gartner positioned IBM as a "Challenger" for its WebSphere Product Center 5.3.2 software. IBM believes WebSphere Product Center has helped position the company as a "Challenger" in the Gartner Magic Quadrant and as a leader with its ability to execute. Last updated: 21 Jun 2007 | | | | Communications Service Providers - MDM Scorecard for 2006-07
Aaron Zornes, Chief Research Officer of the CDI-MDM Institute developed this paper. It is a comprehensive, objective view of criteria for telecommunications providers to apply master data management to achieve competitive advantage in today's convergent communications market. Last updated: 01 Apr 2007 | | | | The Forrester Wave: Customer Hubs, Q4 2006
Forrester evaluated leading customer hub vendors across 134 criteria in a demo-based product evaluation and found that IBM's WebSphere Customer Center established dominant customer hub leadership. Last updated: 01 Dec 2006 | | | | Gartner Magic Quadrant for Customer Data Integration Hubs 2006
IBM Positioned in Leaders Quadrant for Customer Data Integration Hubs. Last updated: 06 Jul 2006 | | | | Gartner Magic Quadrant for Product Information Management 2005
Gartner's Magic Quadrant for Product Information Management, 2005 provides insight into the evolving PIM market. Vendors are evaluated based on their ability to execute, as well as their vision for PIM. Last updated: 07 Apr 2006 | | | | |
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IBM WebSphere RFID Information Center V1.1 enables standards-based visibility of serialized product movements across the supply chain
IBM United States Software Announcement 207-182 Last updated: 31 Jul 2007 | | | | |
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IBM Information Management books
Listing of books specific to IBM Information Management products. Last updated: 15 Mar 2008 | | | | |
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IBM InfoSphere Master Data Management Server Overview
Learn about the business issues Master Data Management solves as well as the value that MDM generates for the business. Last updated: 08 Feb 2008 | | | | IBM InfoSphere Master Data Management Server Technical Overview
Learn about the technical approach to Multiform Master Data Management including three usage styles: operational, collaborative and analytical MDM. Last updated: 08 Feb 2008 | | | | Get deeper insights faster: Implementing a data warehouse with the IBM Health Plan Data Models
Learn more about a set of data models for the health plan industry which solve issues in claims management, disbursement analysis, medical utilization, member & provider management and more. Last updated: 10 Oct 2007 | | | | New Industry Models Version 8.0: Enhanced Industry Content
Learn more about version 8.0 of the Industry Models which contain enhanced industry content captured for our installed base of over 400 clients. Last updated: 10 Oct 2007 | | | | Take the fast path to greater information insight with the telecommunications data warehouse models from IBM
Learn more about a set of data models specifically for telecommunications which focus on solving issues in network/wireless/wireline usage, customer churn, campaign performance, and more. Last updated: 10 Oct 2007 | | | | The IBM Financial Markets Industry Models: Greater insight for greater value
Learn more about a set of data, process and services models for the financial markets industry which focus on solving issues in risk, regulatory compliance, KYC, financial management and more. Last updated: 10 Oct 2007 | | | | The IBM Information Framework for the banking industry: Blueprint for SOA and Data Warehousing solution success
Learn more about a set of data, process and services models specifically for the banking industry which focus on solving issues in risk, regulatory compliance, customer centricity and more. Last updated: 10 Oct 2007 | | | | The IBM Insurance Application Architecture: A blueprint for success
Learn more about a set of data, process and services models for the insurance industry which focus on solving issues in risk, regulatory compliance, claims, customer centricity and more. Last updated: 10 Oct 2007 | | | | The IBM Retail Data Warehouse: harnessing the power of information
Learn more about a set of data models specifically for the retail markets which focus on solving issues in customer segmentation, product management, merchandising, store operations & more. Last updated: 10 Oct 2007 | | | | IBM Multiform Master Data Management Business Overview
Learn about the business issues Master Data Management solves as well as the value that MDM generates for the business. Last updated: 26 Sep 2007 | | | | IBM Risk and Compliance Solutions: Navigating the complexities of compliance regulations
By mitigating risks and promoting compliance ahead of time, organizations can better combat the risks that threaten their business. Learn how IBM Industry Models, IBM Information Server and master data management technologies can sync systems and information across systems and business functions. Last updated: 01 Sep 2007 | | | | IBM Threat and Fraud Intelligence Solutions: Competing in the high-stakes world of threat and fraud
IBM Threat and Fraud Intelligence solutions draws on IBM core strengths in global name recognition, identity and relationship resolution, master data management, and deep industry expertise to bring together technologies and services to identify and prevent attacks and crime. Last updated: 01 Sep 2007 | | | | IBM Product and Services Optimization Solutions: Helping clients solve their most information-intensive business
IBM recognizes the difficulties inherent in bringing products and services to market. Through a comprehensive product and services optimization strategy, IBM stands ready to support executives as they address these questions and transform the way their companies address product information management. Last updated: 01 Aug 2007 | | | | IBM Customer Care Solutions: Enabling the customer-centric enterprise
Learn how IBM core strengths in Master Data Management, information integration, Service Oriented Architecture and the customer care models bring together a comprehensive combination of technologies and implementation services to support transformation and create a single view of the customer. Last updated: 01 Jul 2007 | | | | Fighting Theft and Fraud in Financial Services With Innovation that Matters from IBM
IBM's innovative Threat and Fraud Intelligence solution for Banks and Financial Markets provides a global, integrated repository for threat and fraud that serves as a single source of information and deep analysis into your key identity assets. Last updated: 01 Jun 2007 | | | | |
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IBM Product Information Management for Commerce: Leverage product data to gain competitive advantage
Gain insight into the product information management challenges and requirements for multi-channel initiatives, based on IBM experience with retailers. Last updated: 14 Feb 2008 | | | | IBM WebSphere RFID Information Center: Controlling product data to minimize risk
This solution sheet highlights IBM's capabilities around track & trace, shipment notification and product authentication for the Pharmaceutical industry. IBM's WebSphere RFID Information Center standards-based EPCIS product offering is also highlighted. Last updated: 18 Dec 2007 | | | | IBM WebSphere RFID Information Center with ePedigree Feature
This data sheet for IBM's WebSphere RFID Information Center V1.1 provides an overview of product capabilities and benefits - highlighting the ePedigree Feature for the Pharmaceutical Industry. Last updated: 18 Dec 2007 | | | | IBM Real-Time Candidate Intelligence: Help prevent threats at customs, ports and borders
Homeland security relies on identifying and stopping threats from entering national borders. The IBM risk management approach helps illuminate anomalies and identify otherwise imperceptible threats to facilitate efficient resource management and meet security needs. Last updated: 01 Sep 2007 | | | | IBM Real-Time Collaborative Criminal Investigation and Analysis: Identify criminal and terrorist threats
The IBM Real-Time Collaborative Criminal Investigation and Analysis solution provides an end-to-end criminal intelligence platform that features technology for handling cases, risk management and privacy, sharing information securely, global name recognition, identity recognition and relationship resolution. Last updated: 01 Sep 2007 | | | | IBM Product and Services Optimization for Retail: The right product information and insight at the right time
Learn how the IBM Product Optimization Solution provides retailers a comprehensive set of capabilities for aggregating and managing information about products, and making that information available as a service throughout a retail enterprise. Last updated: 14 Aug 2007 | | | | Transform customer care to gain competitive advantage in a convergent communications market
IBM customer care offerings provide communication companies with a comprehensive and systematic method for developing and sharing customer insight regardless of system or application, helping you maximize service and sales efforts. Last updated: 01 Aug 2007 | | | | Get a full view of customer data across multiple channels: IBM Customer Care Solution for Retail
Learn how the IBM Customer Care Solution for Retail provides the technology you need to fully leverage one of your most valuable assets: customer information. This comprehensive solution provides a single view of customer information throughout your enterprise that is consistent and accurate. Last updated: 27 Jul 2007 | | | | |
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Tracking Pharmaceuticals through the Supply Chain
This demonstration shows how RFID, or radio frequency identification technology, is used to track pharmaceuticals throughout their supply chain. It is done so that the history, or pedigree, of a pharmaceutical can be queried at any point in time in order to prevent counterfeiting and other supply chain irregularities. Last updated: 18 Dec 2007 | | | | Harnessing More Value from your Master Data: An Introduction to Multiform Master Data Management by IBM
Watch a high-level conceptual introduction of IBM's Multiform Master Data Management offering. Last updated: 20 Sep 2007 | | | | |
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IBM WebSphere Product Center information center
This information center includes product information for IBM (R) WebSphere (R) Product Center version 5.3.2. Last updated: 22 Nov 2006 | | | | |
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Information On Demand Today Newsletter
Monthly newsletter about IBM Information Management and Information On Demand. Subscribe to only the information you want to receive and get access to a broad range of information on the entire portfolio of Information Management software solutions. Last updated: 09 Aug 2007 | | | | |
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IBM Customer Care Solutions for Healthcare Payers
IBM Customer Care Solutions for Healthcare Payers help healthcare insurers transform their businesses by providing trusted information to people, processes and systems across the enterprise, in real time. Last updated: 04 Apr 2008 | | | | |
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Transform Customer Care in the Communications Market
This video describes IBM's Customer Care offerings which enable Telecommunications Service Providers to gain a competitive edge in today's converging communications market. Last updated: 01 Jan 2008 | | | | Customer Care Solution Transforms Order Processing for Communication Service Providers (CSPs)
Simple Order is an IBM Customer Care solution to streamline order processing. Learn how using Master Data Management (MDM) technology, WebSphere Customer Center, and WebSphere Product Center, it enables CSPs to tailor products, promotions, bundles and services to customer preferences and profiles. Last updated: 01 Aug 2007 | | | | |
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WebSphere RFID Information Center 1.0 - A performance profile
This paper describes the performance characteristics of IBM's WebSphere RFID Information Center 1.0 (RFIDIC). RFIDIC is an implementation of the EPCglobal Electronic Product Code Information Services (EPCIS 1.0) specification. Last updated: 18 Dec 2007 | | | | Operational MDM: Getting Started
This 12 page white paper explores the relationship between operational MDM and customer data integration (CDI) and outlines how CDI can be a logical starting point for an operational MDM project. Last updated: 06 Dec 2007 | | | | A GreenPaper: Customer Benefit Study: Using Process and Service Models to Help Transform Business Processes in Financial Services Organizations
Financial services organizations faced with increasing competitive pressures are looking for innovative approaches to leverage strategic assets. Hurwitz & Associates recommends that organizations select routes to business innovation by improving efficiencies based on identifying common processes. Last updated: 13 Nov 2007 | | | | Multi-entity Master Data Management
Discover how master data management has matured from “early adopter IT project” status to become a mainstay “Global 5000 business strategy.” Learn about organizations' desires to manage their most important business processes – e.g., compliance, cross-sell/upsell, and customer service and vendor approaches to MDM. Last updated: 30 Oct 2007 | | | | Using Data Models to Maximize the Value of Your Data Warehouse
Read impressive results from a survey of IBM Industry Data Model users by Hurwitz & Associates. Last updated: 12 Oct 2007 | | | | IBM Process and Service Models for the financial services industries
The IBM industry process and service models help banking, insurance and financial markets companies develop corporate standards that business and IT can use to implement key strategic business initiatives faster and more reliably. Last updated: 10 Oct 2007 | | | | A proactive approach to Medicaid fraud, abuse and error detection IBM Fraud Intelligence Solutions
This white paper describes the challenges and trends facing Medicaid organizations. Learn how IBM Fraud Intelligence Solutions (FIS) offers a proactive approach to help reduce fraud, abuse and error. Last updated: 20 Sep 2007 | | | | Business value of Master Data Management and Product Information Management
Learn how IBM Master Data Management can help address the challenges of information management in Manufacturing. Last updated: 20 Sep 2007 | | | | Reducing improper payments in social services and social security
IBM's Risk Intelligence Solutions (RIS) for social sector organizations present an active, preventive approach to fraud, abuse and error detection, capable of integration with case management applications so that the right eligibility decisions are made prior to extending benefits. Last updated: 20 Sep 2007 | | | | Is Soundex Good Enough for You? The Hidden Risks of Soundex-Based Name Searching
This whitepaper provides an excellent introduction into Soundex - what is it, what does it offer as well as its limitations in the area of name matching. Patented in 1918, Soundex-based technologies are prevalent in global applications that search for names. Last updated: 01 Sep 2007 | | | | IBM Multiform Master Data Management: The evolution of MDM applications
IBM Multiform Master Data Management manages master data domains - customers, accounts, products - that have significant impact on the most important business processes and realize the promise of Service Oriented Architecture (SOA). Learn about IBM's integrated MDM product that manages the complete data lifecycle. Last updated: 01 Aug 2007 | | | | IBM Multiform Master Data Management: Harnessing the value of enterprise data
Learn how IBM Multiform Master DataManagement moves beyond previous attempts at centralizing control of data by allowing users to fully manage data with multiple domains and multiple styles. Multiform MDM centralizes both the master data and the functionality that manages the master data. Last updated: 01 Jul 2007 | | | | IBM Data Risk Management solutions: Taking a proactive approach to risk
Data Risk Management, which encompasses operational, credit, market and regulatory risk, is an important part of an overall data governance strategy. Simply put, data risk management offers a methodology by which data risks are identified, qualified, quantified, avoided, accepted, mitigated or transferred out. Last updated: 29 Jun 2007 | | | | Master Data Management: The Key to Leveraging Information
Master Data Management is a response to the fact that most large organizations still struggle with operational and reporting issues rooted in isolated silos of redundant and inconsistent data. Here, Ziff Davis discusses how IBM Master Data Management allows companies to regain control of their core informational assets. Last updated: 29 Jun 2007 | | | | IBM Master Data Management: Effective data governance
This white paper describes how engaging in a master data management (MDM) project enables effective governance of data--specifically master data--and achieves maturity in key categories of the IBM Data Governance Maturity Model. Last updated: 23 Jun 2007 | | | | Best practices for new product introduction
Streamlining the collection and management of product information to support the new product introduction (NPI) process is essential. Get an an in-depth look at the reasons why current systems and processes for gathering and maintaining product information are broken and best practices for fixing them. Last updated: 01 Jun 2007 | | | | Extend the value of SAP ERP with SOA and IBM Master Data Management
Although SAP ERP is widely regarded as the predominant ERP product, combining its robust capabilities with implementing your SOA
objectives can be a challenging task. IBM Master Data Management solutions can provide the answer. Last updated: 01 Jun 2007 | | | | IBM XYZ Framework for retailers, Best practices for a strategic master data management solution
The IBM XYZ Framework for retailers provides best-practices recommendations to help optimize downstream systems and address business challenges with a single, reliable repository of product information. Last updated: 01 Jun 2007 | | | | Product Information Management for e-commerce
Learn how implementing a PIM solution for e-commerce can help manage product information by improving business processes, consolidating existing information, reducing IT personnel dependency and eliminating the need to maintain product information in multiple applications. Last updated: 01 Jun 2007 | | | | Customer Care Solutions for the Communications Industry - Driving Business Value with Master Data Solutions
This whitepaper provides an overview of master data management concepts and business challenges relevant to Telecommunications providers. Focusing specifically on the issues of providing differentiated customer care in an increasingly challenging market, this paper gives an overview of IBM's Master Information Solutions. Last updated: 01 Apr 2007 | | | | Harness the Power of Master Data Management - IBM white paper
This executive white paper can be used to enable one's understanding of Master Data Management (MDM). Topics covered include: the need for Master Data Management, detailed description of MDM and SOA, building best practices for an MDM strategy, what to look for in an MDM solution and what IBM MDM solutions can offer. Last updated: 01 Aug 2006 | | | | |
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