Overview
With the advent of deregulation, life, annuity and long-term care insurance companies are now challenged to process more applications in less time with better content — all at a lower cost per transaction. Life insurance companies must now support multiple channels of distribution while being low-cost competitors and also offer a complete line of products to their sales agents. This fast-moving, dynamic marketplace creates additional pressure for insurance organizations to offer and sell products and provide customer service via the Internet.
IBM® solutions for Enterprise Content Management (ECM) accelerate the underwriting process, save time and money and improve service to both agents and customers.
Spotlight on solutions
- The State of Service in Insurance (PDF, 1.32MB)
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