 The embedded workflow features of IBM® Content Manager help simplify the implementation of formal and repeatable processes across the enterprise. The result? Consistent and efficient handling of content and the adherence to and enforcement of business rules, supported with audit capabilities. Content -- whether it be forms, office documents, images or multimedia files -- can be delivered to the right person, at the right time, providing business value in the form of faster and better decisions. Document routing is included with, and built into the IBM Content Manager server. It is considered "document-centric" meaning the document, or folder of documents, is central to the process and all of its work tasks. The work is done within the document environment. This tight integration supports the high performance of the routing engine with little overhead and maintains a single, common security model. It also means content in workflow can draw directly on other content manager services such as information lifecycle management and records management. A change in the workflow state by flagging content to become a business record, for example, will automatically modify document access and retention rules. IBM Content Manager v8.3 provides document routing capabilities such as parallel and serial processing models, decision and collection points and automatic branching. The comprehensive Document Routing API is available to programmers through C++ or Java™ and has a Web Services interface. Defining document routing processes is made easier with Content Manager's workflow builder. A simple, graphical, drag-and-drop interface is used to build processes that run in the Content Manager environment. From simple sequential tasks to sophisticated process modeling, the graphical builder makes it straightforward to include any Content Manager document routing construct in your process and speeding the time to deployment. | 
